Job Information
Conduent Medicaid Field Representative in Helena, Montana
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Medicaid Field Representative
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Medicaid Field Representative
Location: on-site in Helena, MT
Annual Salary: $45,760 – 56,160 plus benefits
Schedule: 8:00 am - 5:00pm, Monday – Friday. Flexible hours available.
Would you like to be a part of a team that plays a vital role in supporting Montana Medicaid providers?
About the Field Representative role:
This position will be working on-site providing outreach to the Medicaid provider community. This is a great opportunity for someone to take the next step in their career. The field representative is the primary escalation point for provider relations high-level concerns as requested by the Provider Relations Manager or Montana DPHHS.
Provide online meeting and face-to-face support to the Montana Healthcare Programs community. Actively promote claims and enrollment process efficiencies using the MPATH portal and the use of electronic claims submissions. Work with providers to resolve claim issues, including troubleshooting electronic transmission. Plan and facilitate training events for providers including in person and online seminars. Complete additional tasks as assigned.
Job Requirements:
High school diploma or GED equivalent; college preferred
Experience working with Medicaid/healthcare insurance
1 plus years Customer Service experience in an office environment
Desired Skills and Attributes/Successful candidates will have the following skills:
Five or more years in Customer Service Preferred
Two plus years Medicaid or medical insurance experience
Bachelor’s degree preferably in Healthcare Administration, Business Management, Communications, or equivalent years of experience
Requires relevant expertise in a professional or technical area through formal education.
Performs technical-based activities.
Contributes to and manages projects.
Uses deductive reasoning to solve problems and make recommendations.
Interfaces with and influences key stakeholders.
Leverages previous knowledge and expertise to achieve results with teams and can complete work self-guided.
Here are a few good reasons in addition to competitive pay to work at Conduent:
Paid Training
Medical, dental and vision benefits
401K and matching
Employee discount program
Career growth opportunities
Positive employee friendly culture
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated $45,000- 56,000 DOE
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.