State of Montana Mental Health Supervisor (07041) in Helena, Montana

/ To be considered for any DPHHS Agency position, applicants must complete and submit their application online, as well as upload any required application materials. Successful applicant(s) are required to successfully pass all DPHHS specific background check(s) relevant to each position. /

Materials Required of Applicants:

(To be considered in this pool, please submit the following):

  • Resume

  • Supplemental question(s):

o / Please describe how your education and employment experience qualifies you for this position. Describe any other training, experience, or special qualities that you have that are important for evaluating you as a candidate for this position. /

(Please type responses in a Word document and attach to application. HELPFUL HINT: When attaching a document, you much check the “relevant document” box to ensure your attachments are uploading correctly to the specific application. Please do not attach more than requested. If you have more than 25 attachments in the system you will need to email these to: hhshumanresources@mt.gov . Failure to attach the required material will conclude in an incomplete application. You must also keep those relevant boxes checked once you submit your application; if you uncheck the box with an active application it will delete the attachment.)

Job Overview: The Mental Health Supervisor in the Mental Health Services Bureau is responsible for management and implementation of a variety of community-based behavioral health programs including making determinations about relevance and validity, and assessing options, alternatives, and solutions that are directed toward improving health outcomes for adults with severe disabling mental illness and their families. This position is responsible for the fiscal management of a multi-million dollar annual budget, including close monitoring of the budget, projecting expenditures, identifying potential problems, and taking the actions necessary to keep expenditures within budget.

Responsibilities include supervision, oversight, consultation, management of AMDD Mental Health: state fund programs; State Plan Amendments; administrative rules; grants; contracts; waivers; value-based payment reimbursements; and providing support to local AMDD field staff who are managing home and community based waiver programs (Community Program Officers), contracted agencies, and providers. This position ensures compliance with multiple complex federal and state regulations, and establishes goals, objectives, and priorities for program activity. This position reports directly to the Bureau Chief and supervises six employees.

Major Duties or Responsibilities:

Program Management

  • Collaborates with division senior management to develop, prepare, and maintain a comprehensive plan to develop public mental health services in the State.

  • Collaborates with division quality management, related senior staff, and other service systems to translate quality management, improvement data and priorities into division’s planning efforts and programs.

  • Develops Requests for Proposals, evaluates, approves and manages grants and provider contracts.

  • Coordinates data collection, reporting, and dissemination of information about programs as needed.

  • Interprets state policies, priorities and budget parameters to assure plans are consistent with and supportive of state needs and priorities.

  • Manages Mental Health state funded programs using extensive knowledge of federal and state program policies, mandates, directives and intents; community based behavioral health programs; department and division goals; as well as data and information systems, statistics, and public relations.

  • Manages Mental Health Medicaid State Plan Amendments, administrative rules, grants, contracts, waivers, value based payment reimbursements, and continuum of services provided to adults to ensure all services reimbursed are compliant with federal and state regulations.

  • Researches programs and services in other states and evaluates feasibility for inclusion into Montana’s State Medicaid Plan. Researches alternative delivery systems by studying evidence based, preventative, and other health models. Implements new programs as necessary.

  • Serves as a member of bureau’s management team responsible for planning and operations.

Supervision

  • Recruits, hires, and provides training to staff, evaluates employee performance, investigate complaints, and implements discipline in consultation with Human Resources as necessary.

  • Prioritizes and redistributes staff time as needed to meet program requirements, deadlines, and goals.

  • Mentors, coaches, guides, and supports staff and encourages a teamwork environment.

  • Encourages and supports professional development of staff.

Fiscal Management

  • Ensures program resources are expended in the most efficient manner to maintain expenditures within a fixed budget.

  • Projects expenditures and advises Bureau Chief and Administrator of possible problems recommending adjustments to contain costs as necessary.

  • Establishes reimbursement rates consistent with general accounting principles, service delivery requirements, and budgetary restraints.

  • Maintains data regarding program utilization, cost and caseload growth.

  • Coordinates with other state agency contracts for management of preadmission screening, including negotiations for cost, level of services, and reporting requirements.

Quality Assurance

  • Develops and maintains a quality assurance system to ensure that services are delivered in accordance with program quality standards.

  • Monitors and evaluates quality of programs to meet the needs of the individuals enrolled in bureau’s behavioral health programs.

Physical and Environmental Demands: Typical office environment that may include sitting for extended periods of time with occasional walking; standing; bending; keyboarding responsibilities. May lift light items up to 10 lbs. Travel (in and out of state) is required approximately ten percent (10%) of the time. The position requires extensive public contact. Project deadlines may result in stressful conditions and working hours will at times exceed the normal eight-hour day.

Knowledge, Skills and Abilities (Behaviors):

Required for the first day of work:

  • Extensive knowledge of program management and organizational principles.

  • Extensive knowledge of quality assurance and quality improvement principles, practices, and review processes.

  • Extensive knowledge of federal and state program policies, mandates, directives and intents.

  • Considerable knowledge of federal and state budgeting processes.

  • Thorough knowledge of concepts and practices of community-based behavioral health care, member directed care, issues surrounding freedom of choice, social, psycho social and community impacts on members and their families.

  • Broad-based knowledge of grant management practices.

  • Knowledge of personnel management and supervision.

  • Strong skills in analytics, planning, organization, conflict resolution, and oral and written communication.

  • Strong skills in operating a personal computer and general office equipment as necessary to complete the essential functions including using word processing, management information systems, database and e-mail, internet, Microsoft products and other computer programs.

  • Strong written and verbal communication skills, including public speaking.

  • Utilization of spreadsheet data; data base development and applications, negotiation and public relation skills to effectively represent the bureau or division in communicating complex and sometimes controversial issues to consumers, legislators, providers, stakeholders and the public.

  • Ability to work independently and a willingness to work with people in a positive and productive manner to build effective working relationships and resolve issues.

  • Ability to foster a team environment and coach staff on strengths and areas of improvement.

Required Minimum Education and Experience:

  • Bachelor’s degree in Public Administration, Business Administration, or health or health-related fields.

  • Four years of professional experience.

  • One year of supervisory experience managing professional staff.

  • Experience with Montana Medicaid system and grant/contract management preferred.

  • Other combinations of directly related education and experience may be considered on a case-by-case basis.

Job: *Community/Social Services

Title: Mental Health Supervisor (07041)

Location: Helena

Requisition ID: 18143177