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Nelnet Nelnet Creative Copywriter in Helena, Montana

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

At Nelnet Business Services (NBS), we resist the usual ways of seeing, doing and thinking — harnessing creativity, technology and culture — to reimagine the entire customer experience. Our purpose? To serve others by creating work that becomes part of people’s lives, by driving value for our clients and, in the best of cases, making a positive impact on the world.

The NBS Creative Copywriter works closely with members of the Marketing, Creative, and Digital Teams to produce clear and compelling copy for all NBS brands, across multiple campaign mediums, including: web, print, email, digital ads, and video.


  1. Collaborate with creative team to develop creative concepts that are strategic, engaging, and meet business needs.

  2. Develop new, engaging copy that is distributed across all mediums including: email, websites, blog, social media, webinars, presentations, proposals, and newsletters.

  3. Work with Marketing Managers and teams to ensure copy meets strategic goals and objectives and is on brand.

  4. Master industry-specific language, terminology, and topics, as well as translate technical product concepts into concise messaging that resonates with targeted personas.

  5. Adhere to deadlines and budgets.

  6. Help review projects for written accuracy before final production.

  7. Upload, post and maintain copy on relevant CMS and social platforms.

  8. Provide editorial assistance to peers, including web, print, email, digital and video content.


Bachelor’s degree in Journalism, English, Marketing, Advertising, or related field.


  1. Minimum of 2 years writing experience in creative marketing, product marketing, or advertising, including: including writing, editing, proofreading, channel management. Some client presentation experience preferred.

  2. Experience writing for a SaaS company and understanding of enterprise IT solutions preferred.


  1. Proven mastery of language and grammar.

  2. Ability to write for diverse audiences.

  3. Demonstrated passion for understanding the needs of customers.

  4. Strong technical aptitude and ability to translate complex concepts into concise messaging.

  5. Excellent proofreading skills.

  6. Proven time management skills.

  7. Ability to successfully manage multiple projects.

  8. Strong attention to detail.

  9. Excellent interpersonal, oral and written communication skills.

  10. Broad understanding of marketing communication disciplines.

  11. Ability to work independently or in a group.

  12. Experience with core software tools such as Adobe and Microsoft Office.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or .

Nelnet is a Drug Free and Tobacco Free Workplace.