Job Information
State of Montana Operations Bureau BA in Helena, Montana
[DOJ Logo - Can also use to return to the home page] Division Overview: Motor Vehicle Division’s (MVD) mission is to identify and promote efficient, cost-effective programs that benefit the interests, safety, and well-being of Montana citizens. This occurs through licensing, registering, and regulating the motoring activities of the public. MVD is a critical statewide division responsible to the citizens of Montana. Dedicated staff are committed to public safety through their service, teamwork, and innovation. MVD has offices across the state, as well as over 60 partner locations. MVD continually strives to provide responsive and reliable services for a growing population and with an eye toward the future. If you would like to “Drive Customer Service” with MVD, find out more at https://dojmt.gov/driving/. Job Overview: The Business Analystdevelops the application code, testing, accomplishing data conversion, and conducting user training; works with partners to analyze business requirements and develop solutions to complex data management processes; conducts research into and propose technical solutions; and responds to requests for information and recommendations. _Knowledge, Skills, and Abilities: _ * * · Knowledge of business analysis concepts. · Knowledge of IT applications, security, concepts, and operations; IT systems development, enhancement, and maintenance; systems analysis, design, testing; telecommunications and information systems networking; customer service standards; data management products; data structures and interrelationships. · Excellent verbal and written communication skills. · Ability to communicate to varied audiences and knowledge levels. · Ability to provide excellent customer service skills. · Ability to build rapport and establish strong, cooperative working relationships. · Ability to exercise sound judgment. · Ability to solicit input from others, analyze issues and problems, and recommend business process improvements for the improvement of the organization/individual based on situational variables. · Ability to follow through to implement selected processes and respond to changing conditions to find workable solutions. * * Minimum Qualifications: * Bachelor’s degree in business administration or related field. * One year of experience as a business analyst or related work. * Other combinations of education or experience may be substituted. Preferred Qualifications: * Associate degree in computer science or closely related technical field. * 1 year industry experience. Successful applicant(s) will be subject to:* * * Criminal History Fingerprint Check * Driving History HOW TO APPLY: * // /To be considered for this position, you must attach a résumé at the time of application/. Tip: When attaching your resume, you must mark the attachment as a “Relevant File”. _Your Résumé_: Please include all work experience as well as job duties that demonstrate your qualifications for this position. Include dates of employment (month & year- start & end) and the reason you left each job. A complete online state application is not required. To initiate an application, attach the résumé to be considered for this position. Failure to attach résumé will result in an incomplete application that will not be considered further.Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.All documents for Veteran or Disability preference must be received or date stamped by the closing date. Please submit preference documentation to Terri Christianson at Terese.Christianson@mt.gov via File Transfer Service. To request an accommodation with the application process, please contact the HR office. Your service is rewarded with competitive compensation and generous State of Montana Benefits. * Medical, dental and vision coverage * Retirement plans * Generous paid vacation, sick and holidays * Pre-tax Flexibility Spending Accounts * Employee Assistance Program State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program. This Organization Participates in E-Verify. [E-Verify® Logo] Minorities are under-represented in this position and are encouraged to apply. * * * * Title: *Operations Bureau BA Location: Helena Requisition ID: 25140586