Oracle Oracle Cerner Senior Federal Learning Specialist in Helena, Montana
Use in-depth knowledge of content area and facilitation best practices to deliver educational materials in person and virtually for federal client projects, proactively providing additional training support to participants and addressing routine questions independently
Solicit feedback from training participants and share with project leadership and content owners to improve the effectiveness of materials and facilitation methods and drive increased adoption
Provide one-on-one end-user support at federal client sites to perform a wide breadth of high-level solution tasks
Triage and propose solutions to process, workflow and technical concerns, engaging the appropriate project team members or content owners as needed for resolution
Identify and assess opportunities to improve the feedback loop between end users and the project team
Partner with federal clients to drive behavior change in order to increase adoption, efficiency and satisfaction.
Bachelor's degree or relevant equivalent work experience.
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As a Senior Federal Learning Specialist on the Federal Learning Delivery team, you will use in-depth knowledge of content area and facilitation best practices to deliver educational materials in person and virtually and proactively provide additional training to support participants and address routine questions independently. You will also provide one-on-one end-user support to federal client sites to perform a wide breadth of high-level solution tasks. You’ll work to triage and propose solutions to process, workflow and technical concerns while engaging appropriate project team members or content owners as needed for resolution. Additionally, you will solicit feedback from training participants and share with project leadership and content owners to improve the effectiveness of materials and facilitation methods and drive increased adoption.
Senior Federal Learning Specialists possess excellent communication skills, decision-making skills, flexibility and comfort with ambiguity, the ability to work comfortably with technology, an understanding of the adoption process, and a willingness to learn and adapt in a fast-paced, client-facing environment.
Diversity and Inclusion:
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. .
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.
That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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