General Motors LLC Personalization In-Market Enhancements Assistant Product Manager in Helena, Montana
Job description Unavailable
About GM There's never been a more exciting time to work for General Motors. To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won't happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future. Why Work for Us Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities. Job Description Job Description This is a remote position; the selected candidate can reside and perform the work from anywhere within the United States. About In-Market Enhancements The goal of the In-Market Enhancement (IME) team is to make vehicles better over time for customers after taking ownership (using Over the Air software updates and other mechanisms). The team builds new services, digital accessories, or upgrades to the vehicle and improve the customer's overall experience using vehicle connectivity. The team collaborates with Global Connected Services (GCS), Vehicle Brands (Cadillac, Chevrolet, Buick and GMC), Vehicle Program teams and Feature Owners to develop the IME roadmap based on key market trends, competitive landscape, and customer insights on how to build new value for our customers. The team partners with GM's broader technical and analytical teams to establish and execute new IME's as well as the marketing and communications teams to bring them to market. In addition, the team handles the performance and quality of the services currently in market to ensure the highest customer happiness. Summary of Role The Personalization In-Market Enhancements Assistant Product Manager will bring new products to market, ensuring the highest quality experiences are delivered to our customers throughout their vehicle ownership lifecycle. The individual will support the team's development of a portfolio of connected vehicle products and services that help customers make their driving experience their own. Some services within this scope include (but not limited to): Remote personalization Themes, choreography and animations Biometrics Pay to activate upgrades and enhancements Responsibilities Use multiple data sources such as market research, analytics, customer insights, and others to lead and prioritize a set of personalization products across enterprise needs Partner with technical teams (e.g. Program Engineering Managers) to execute requirements definition, development, and implementation of future products Partner with cross-functional team (e.g. Product Marketing Managers) to ensure optimal monetization strategies are aligned Provide direction to analytics, market research, and applied insights teams on what needs and concepts require investigation and validation to support new demand opportunities. Use SAFe Agile practices to prioritize and handle the product backlog across all enterprise needs to resolve optimal development activities Handle and prioritize list of issues and enhancements that may be impeding the product's quality or adoption performance in the market for continuous improvement Distill the essence of what our customers need, and represent as well-defined product briefs, Epics, and Features to create extraordinary experiences Lead planning and product definition throughout the product lifecycle, from development to launch and maintenance Own overall business case for assigned initiatives, sharing accountability with product marketing for business outcomes Drive global alignment and execution of new products and features, including region-specific ones Resolve integration and rollout across applicable vehicle programs Apply end-to-end channel strategy to develop and coordinate with UX/UI to design extraordinary experiences and products Balance product feature requests vs. marketing, design, and other requirements Develop & maintain roadmap for future products and features Anticipate customer experience and value risk throughout the technical development process Define requirements and needs for product performance analytics and reporting to maintain clear visibility on how the product quality and adoption is performing in the market Lead product/service imperatives, including product/service scorecard development and financial/resource risk assessment Facilitate and lead cross-functional product execution teams Handle issues and uncertainties through effective decision framing and working towards resolution Keep abreast of current consumer trends, competitive activity, and technology advancements Additional Job Description Qualifications 5 years of relevant experience Familiarity or experience with product lifecycle management Knowledge of telematics, infotainment, or vehicle connectivity trends globally Ability to consolidate multiple sources of disparate information into easy to understand views for leadership Ability to translate global and regional trends and insights into meaningful product attributes Ability to influence and implement ideas cross functionally with appropriate level of regionalization Proven capability to develop, manage product roadmap from concept to market launch Experience with agile product development practices Desired Skills Customer Focus - ability to gather customer insights and prioritize product features appropriately Collaboration skills - proven experience working in cross functional team to launch programs or products Ability to influence and build strong relationships across organization Organizational agility Ability to lead ambiguity Business and technical acumen Learning agility Familiarity of GM product development processes including: GVDP, GSDP, GDP & SAFe Agile Education: Bachelor's degree in related field required Please only apply if you DO NOT need sponsorship to work in the Unites States now or in the future. We are unable to consider candidates who require sponsorship. Compensation: The median level of salary compensation for this role is $109,283. Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. \#LI-Remote \#GM-Remote Benefits Overview The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: • Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; • Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; • Company and matching contributions to 401K savings plan to help you save for retirement; • Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; • Tuition assistance and student loan refinancing; • Discount on GM vehicles for you, your family and friends. Diversity Information General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. Equal Employment Opportunity Statements The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us atCareers.Accommodations@GM.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.