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TTEC Principal Architect, Technology Consulting in Helena, Montana

At Avtex, a TTEC Digital Company, we’re all about the Human Experience. Elevated. As a Principal Architect working remotely you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

The Principal Solutions Architect is the lead for delivering D365 solutions with responsibility for being both customer facing and revenue generating in a pre-sales capacity. This individual will gather client technical and business requirements, provide Dynamics 365 / CRM consulting, execute and/or lead technical workshops with clients, and develop product and proposal content. This individual will also provide consulting leadership on projects.


  • Establishes Avtex as a recognized leader in technology-led innovation through public speaking and published thought leadership.

  • Delivers technical and functional expertise for Avtex clients on assigned projects.

  • Supports strategic solution sales and revenue growth through proactive engagement with clients.

  • Builds C-level trusted relationships with target organizations.

  • Provides thought leadership to Avtex core go-to-market solutions.

  • Wins new business by developing client proposals and presenting solutions directly to clients.

  • Manages client engagements at all levels of client interaction with responsibility for product and technical content.

  • Establishes and leads high performing teams for client projects.

  • Follows industry technology trends through self-study and formal training and shares that knowledge internally and externally via white papers, blog posts and social media.


  • Previous technical skills with Dynamics 365 CRM and/or Data, Artificial Intelligence, including design, architecture, installation, configuration, deployment and customization.

  • Experience with any combination of the following: Power BI, D365 SDK/.NET development, MS Office Groups / Teams, Azure Machine Learning, Scribe, Microsoft Flow, Logic Apps, enterprise ETL and 3rd Party / ISV product experience.

  • Consulting leadership experience working for a Microsoft partner with spectacular client references.

  • Experience in client relationship and team building.

  • Highly skilled in large‐scale enterprise change projects and programs.

  • Ability to shape strong presentations and narratives that influence and commit people to change.

  • Previous Project Management experience using both Waterfall and Agile methodologies.

  • Outstanding verbal and written communication skills.

About Avtex, a TTEC Digital Company

At Avtex, a TTEC Digital Company, we’ve worked hard to create a culture that promotes teamwork, creativity and an effective balance between work and the life outside of it. We are committed to attracting the best and brightest, retaining the best and brightest and building an enviable culture. In short, we want our employee experience to inspire people. We are passionate about building and sustaining an inclusive and equitable working environment. We encourage all individuals who believe they have the skills and drive necessary to succeed in this position to apply.

In March of 2021, Avtex was acquired by TTEC. The acquisition is aligned to TTEC’s continued focus on driving organic growth through the omnichannel enablement of the most innovative and disruptive brands in the digital economy.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. But don’t take our word for it, check out some of the diversity and women in leadership awards on




Job: Information Technology

Title: Principal Architect, Technology Consulting

Location: MN-Minneapolis

Requisition ID: 039QE