Job Information
BGIS Global Integrated Solutions US LLC Program Manager in Helena, Montana
BGIS is currently seeking aProgram Manager (Data Center Automation Technician) to join the team Remote, US. BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. RESPONSIBILITIES Program Management * Leads projects from initiation to closeout. * Develops and manages project plans, schedules, and scopes of work. * Oversees, scheduling and coordination of internal and external resources for project completion. * Communicates with clients and project resources (subcontractors and vendors). * Documents discussions, outcomes, and decisions. * Supports Request for Proposal (RFP) process. * Researches and evaluates new products and vendors. * Processes or oversees review log and distributes submittals. * Obtains detailed knowledge of contract, drawings and specifications for project(s). * Maintains or oversees the cost issue logs. * Upholds and communicates safety standards. * Ensures safety compliance of subcontractors and all on-site personnel. * Defines individual project responsibilities and accountabilities. * Coordinates implementation handoffs between internal departments. * Mitigates and reports on risk on behalf of the company. * Manages and coordinates procurement activities for Subcontracts and Purchase Orders. * Oversees Job Start and Project Closeout materials. * Assesses, defines and documents agreements from customers regarding project requirements. * Design, test, implementation and management of various data center reporting and operation management systems. * Manage Vendor provided SNOW Development Support: * SNOW Development Support will consist of an offshore team responsible for developing the company provided ServiceNow platform. * Offshore team is required to complete Company's ServiceNow developer training successfully; if any such personnel has not completed the training within 3 months of their start date, then such personnel is subject to replacement. * Offshore team will be responsible for designing, testing, implementing and management of various data center reporting and operation management systems, to interface with tools. * Offshore team to complete all Company mandatory compliance training. People Leadership * Guide team members in reaching their full potential and meeting their objectives support achievement of corporate goals. * Manage staffing levels partnering with recruiting team for sourcing candidates, interviewing, selecting and hiring the appropriate number of team members for data center support. * Facilitate new team member onboarding, enforce data center training program, provide career development planning and conduct goal setting and performance reviews. * Provide mentoring, coaching and guidance to all team members. * Recommend compensation adjustments based on objective measurements. * Monitor performance of team members to ensure productivity and quality consistently meet company and client standards. * Direct team members in the data center following company and client policies, procedures, and facilities documentation. * Contribute to the completion of other key initiatives as assigned. Project Controls * Assumes financial responsibility for project including accurate, timely and relevant reporting to stakeholders. * Facilitates invoice payment to subcontractors and suppliers. * Reviews substantiation of subcontractor billing. * Responsible for preparation of monthly project accounting review. * Monitors, controls, and reports on the financial performance of projects. * Draft or oversee subcontracts and purchase agreements. * Assist with client billings. * Generates preliminary assessments, technical solutions, fee proposals, presentations, studies, and general support. * Maintains positive working relationships with building owners, contractors, consultants, Vendors and partners. * Respond to stakeholder inquiries. * Delivers accurate and timely data to support project forecasts. Communicate * Serve as primary point of contact with customer. * Inform internal and external customers of new offerings and upgrades. * Facilitate communication internally between project team and other departments. * Make presentations to a variety of audiences, act as subject matter expert. * Identify, qualify, and funnel potential new servicTo view the full job description, click here