Job Information
Meta Project Manager, App Integrity Operations (91.179264.5) in Helena, Montana
Summary:
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.
Required Skills:
Project Manager, App Integrity Operations (91.179264.5) Responsibilities:
Responsible for the architecture and integration of Meta’s community support processes, products, and policies.
Analyze complex support flows and provide recommendations for process, policy, and product improvements to develop or improve scalable solutions.
Track and analyze key operational metrics to deeply understand the support ecosystem and help determine how to prioritize optimization efforts.
Work with cross-functional partners to improve the community support experience on our existing suite of products.
Partner with regional teams to assess the effectiveness of scaled solutions supporting Meta’s global user base.
Use problem solving skills to identify and resolve large and complex business problems.
Drive end-to-end management of projects including planning, measurement, execution, and communication.
Telecommute from anywhere in the U.S. permitted (remote work benefit).
Minimum Qualifications:
Minimum Qualifications:
Requires a Master’s degree in Computer Information Systems, Computer Engineering, Computer Science, Business Analytics, Supply Chain or related field and two years of experience inthe job offered or in a computer-related occupation.Requires two years of experience in the following:
- Business process analysis, initiating and driving projects to completion, and creating business cases
- Leading process improvement projects and managing fast-paced change across a cross-functional landscape
- Communicating results of technical analyses with non-technical partners and leadership teams
- Analyzing large datasets in SQL, Google Sheets or similar tools to evaluate operational health and identify areas of improvement
- Tracks and analyzes key operational metrics to understand the support ecosystem and determine where to focus optimization efforts and
- Complex support flow analysis and recommendation of process, policy, and product improvements.
This position requires 10% of travel.
Public Compensation:
$124,306/year to $156,750/year + bonus + equity + benefits
Industry: Internet
Equal Opportunity:
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.