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State of Montana Quality Control Specialist in Helena, Montana

This recruitment is open until filled. First review of applications will be those received by

August 6th, 2020.

This position will serve as aQuality Control Specialistfor the Housing Division and is responsible for developing and implementing quality assurances and internal controls for the Department’s Programs. This includes researching and advising management and staff of changing regulatory requirements and alternatives for program operation. The incumbent performs internal compliance assessments, provides quality assurances and internal controls, coordinates external audit responses and monitors and reviews internal work processes of individual staff. The position also provides training, technical assistance, and data maintenance in support of ongoing program operations and activities.



/What this position can offer you:/

  • Medical, dental and vision coverage.

  • Retirement plans

  • Generous paid vacation, sick and holidays

  • Pre-tax Flexibility Spending Accounts

  • Employee Assistance Program

  • State of Montana employment may qualify for student loan forgiveness under thePublic Service Loan Forgiveness (PSLF) program.


You are REQUIRED to attach a cover letter and resume at the time of application.

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end).

/A complete state application is not required; however, you will need to initiate the application and attach the cover letter and resume in order to be considered for this position. Failure to attach the cover letter and resume will result in your application being incomplete and will not be considered further./

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process, please contact the HR office.

For a copy of the complete job description send your request

/A criminal background check will be required and conditional upon an offer of employment/.

Bachelor's degree in Business, Finance, Accounting or closely a related field plus two (2) years of compliance and/or quality control experience.

Other combinations of related education and experience may be considered on a case-by-case basis.



Knowledge, Skills and Abilities:

Knowledge of:

  • principles and practices of loan servicing, lending, administering HUD tenant-based and project-based programs, business process analysis, quality assurance, and internal control procedures; banking, finance, and professional research and reporting methods.

  • adult education and training techniques

  • rules, procedures, methods or operations related to program administration (e.g., Housing and Urban Development, Consumer Financial Protection Bureau, Federal Housing Authority, Fannie Mae, Freddie Mac, Ginnie Mae, private mortgage companies, Fair Housing, Rural Development, and Veteran’s Administration rules, procedures and operations) ability to apply these to a practical level of problem solving.

Skills in:

  • analyzing and interpreting statutory, contractual, and technical information.

  • compiling, organizing, and summarizing complex financial and program data.

  • effectively communicating technical regulatory elements and creating methods of control and management to be easily implemented by staff.

  • standard office software operations.

  • having a sharp eye for detail.

  • strong interpersonal skills.

Ability to:

  • communicate effectively at a high level and technically with varied audiences (e.g., customers, auditors, managers, staff, et al.) verbally and in writing.

  • initiate and complete independent work projects.

  • manage large volumes of data.

  • exercise creativity to resolve problems.

  • work collaboratively and as part of a team.

Job: *Project/Program Management

Title: Quality Control Specialist

Location: Helena

Requisition ID: 20141682