Job Information
Hilton Regional Manager, Revenue Management Operations in Helena, Montana
***The location for this position is virtual/remote***
This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Regional Manager, Revenue Managment Operations you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. On the Revenue Management Operations (RMO) team reporting to Senior Manager RMO, you will work on projects relating to the Global Revenue Optimization (GRO) system, enterprise initiative deployment, and commercial strategy execution.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits (https://jobs.hilton.com/us/en/benefits)
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Provide revenue management tactical and strategic support to hotels and above property revenue managers
- Participate in the analysis of hotels/brands/categories performance and identify opportunities for performance improvement and the action steps required to achieve improved market share
- Prepare training materials designed to educate hotel/management company teams
- Identify process weaknesses and develop solutions for efficiency
- Participate in major discipline initiative/program/application deployments
- This is an individual contributor role with no direct reports
How you will collaborate with others:
- Engage and support hotels and management company partners
- Partner with GRO Support, Platform Activation, RM Solutions, Inventory Innovations, and the Pricing team on initiatives and project implementation
- Provide analysis support to the commercial performance team
What projects will you take ownership of:
- You will leverage your revenue management expertise to serve as a subject matter expert for revenue management governance and related forms, documents, and processes
- You will apply your creative and futuristic approach to analyze current processes, identify opportunities for improvement, and enhance our operational efficiency and effectiveness
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Seven (7) years of professional experience
- Five (5) years of revenue management experience
- Four (4) years of experience using automated RM systems and tools
- Proficient in Microsoft Excel, Word, and PowerPoint
- Excellent business communication skills both verbal and written
- Provide simple explanations for complex issues
- Analyze large data and articulate those findings through storytelling
- Ability to work under tight deadlines and manage multiple requests
- Team player mentality: humility, drive and collaboration
It would be useful if you have:
- BA/BS Bachelor's Degree or MS/MA/Master's Degree
- Ten (10) years of professional experience
- Four (4) years of on-property experience
- Three (3) years of experience working with OnQ Rate & Inventory and Global Revenue Optimization (GRO) systems
- Cross-brand or product line experience
- MicroStrategy proficiency
- Experience with travel industry reservation and hotel property management systems
- Strong experience in hospitality and inventory control
- Spanish language skills
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands (https://jobs.hilton.com/us/en/brands) . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog (https://jobs.hilton.com/us/en/blog) and Instagram (https://www.instagram.com/hiltoncareers/) to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us (https://cdn.phenompeople.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant_Accommodation_and_Accessibility_Assistance-English-20230515-1684253430519.pdf) if you require an accommodation during the application process.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is$65,000 - $95,000and is determined based on applicable and specialized experience and location.Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.#LI-REMOTE
Job: Sales and Marketing
Title: Regional Manager, Revenue Management Operations
Location: null
Requisition ID: COR014ZT
EOE/AA/Disabled/Veterans