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State of Montana Resource Family Specialist (51882) in Helena, Montana

The Department of Public Health and Human Services is the largest executive branch department in Montana State Government with over 3,200 employees. We maximize individual and organizational potential by supporting the agency’s most valuable resource – OUR PEOPLE.

The Child and Family Services Division (CFSD) provides family-centered services within a trauma-informed system to assure safety, permanency, and well-being for children who are at risk of or have been subjected to child maltreatment.

We are looking for you to be a compassionate, energetic, conscientious, and detail-oriented individual who enjoys making a difference, being part of a team, and takes pride in your career to work in our fast-paced office.

We Offer:

  • A competitive hourly wage and a comprehensive benefits package. To learn more about what we offer visit:

-A welcoming office environment where everyone is accountable for their part and everyone strives to provide the best customer service to clients and each other.

-A career in which you can feel good every day knowing you’re making a difference in the lives of others.

-Advancement opportunities.

-Work/life Balance

You Have:

-Strong communication skills, both verbal and written, organizational skills both analytical and problem solving, and the ability to work with confidential documents.

-A positive outlook, dependability, accuracy and pride with your work.

-Initiative, resilience, and cooperative nature to maintain a harmonious work environment that exceeds everyone’s expectations.

-A qualitative customer experience in the service of others.

Key Responsibilities Include:

-Recruits families by a variety of means to ensure adequate family resources for a wide variety of children in need of care.

-Collaborates with tribal agencies in the recruitment of Indian Child Welfare Act (ICWA) compliant homes.

-Completes initial off-site review, in person assessments of home/residence and family/household members and determines compliance with federal, state and agency health and safety requirements.

-Makes recommendations for approval/licensure including the number, behaviors and needs of children allowed to be in home.

-Collaborates in the placement decisions for children (both temporary and permanent) by making direct recommendations for types and nature of placement.

-Provides technical assistance to families in need of resources such as parenting techniques, compliance with policies and procedures, and licensing issues. Interprets policies, rules and regulations to resolve issues as they arise to ensure the stability of the placement.

-Reports concerns of abuse and collaborates in investigations of child abuse and neglect complaints with Child Protective Services staff in regards to foster homes.

For a full copy of the job description, please contact Human Resources at 406-444-3136

Physical and Environmental Demands: Office environment with requirements of in-state (and as directed out of state) travel to other CFSD offices and to homes or other youth placement locations statewide at least 50% of the time.

Knowledge, Skills and Abilities (Behaviors):

Required for thefirst day of work:

  • Strong knowledge of Child Welfare practices.

  • Solid understanding of confidentiality.

  • Ability to work independently.

  • Ability to work effectively in emotionally charged environments.

  • Effective written and oral communication skills.

  • Ability to develop cooperative working relationships.

  • Ability to analyze diverse and large amounts of information and evaluate results.

  • Ability to operate a personal computer and general office equipment as necessary to complete essential functions, including using spreadsheets, word processing, database, email, internet and other computer programs.

Minimum Qualifications (Education and Experience**

  • **Bachelor’s degree in Human Service’s or a related field.

  • One year experience working in professions related to providing services for children or recruitment. Licensing or retention of foster parents.

  • Other combinations of directly related education and experience may be considered on a case-by-case basis; however, a bachelor’s degree is required.

On your first day of work in the office, the Department will provide you with a cloth face covering. You may also bring and wear your own face coverings. Please be advised, all DPHHS employees are required to wear masks/face coverings while at work in the office and outside the office in official employee capacity.

/To be considered for any DPHHS Agency position, applicants must complete and submit their application online, as well as upload any required application materials. Successful applicant(s) are required to successfully pass all DPHHS specific background check(s) relevant to each position./

Materials Required of Applicants:

(To be considered in this pool, please submit the following)

  • Resume

  • Cover Letter

  • 3 Professional References

  • Supplemental Question

o What is it from your education and past work experience that makes you the qualified candidate for this position?

(Please type responses in a Word document and attach to application. HELPFUL HINT: When attaching a document, you much check the “relevant document” box to ensure your attachments are uploading correctly to the specific application. Please do not attach more than requested. If you have more than 25 attachments in the system you will need to email these to: Failure to attach the required material will conclude in an incomplete application. You must also keep those relevant boxes checked once you submit your application; if you uncheck the box with an active application it will delete the attachment.)

Women (and/or) minorities may be under-represented in this position and are encouraged to apply.



Successful applicant(s) are required to successfully pass all DPHHS specific background check(s) relevant to each position.

Job: *Community/Social Services

Title: Resource Family Specialist (51882)

Location: Helena

Requisition ID: 20142540