Easter Seals-Goodwill NRM Retail Engagement Specialist in Helena, Montana

Retail Engagement Specialist

Tracking Code


Job Description

Easter Seals-Goodwill is an exciting, fun place to work. We hire people who are customer focused, caring, bright, committed to the greater good with a strong desire to help those in need. The organization provides services in 50 locations across our four-state region and maintains Goodwill retail stores and job training sites in Montana, Utah and southern Idaho locations.

Position Summary:

This position is responsible for relationship building with both the community and within our own organization. You will be responsible for focusing on recruiting and filling retail job openings in our Goodwill retail stores so there is a sufficient workforce to achieve productivity and other retail targets. This position will focus on recruitment and retention. You will be responsible for seeking Goodwill leadership’s input on initial recruitment materials, job fairs, partnering with managers and human resources to develop consistent, proven practices to fill vacancies.


  • Dedicate time with retail staff to have an understanding of skills needed and essential job functions of retail positions being recruited

  • Utilize recruitment platforms such as Open Hire, Facebook, Job Fairs, Promoted Posts, etc.

  • Gather, compile, and maintain current labor market and business data

  • Developing staffing solutions based on successful recruitment methods


  • Conduct initial interviews with applicants

  • Introduce to store manager/retail supervisor – make hiring decision

Building Rapport:

  • Develop and continue relationships with employees, community organizations and leaders to assist employees in progressing their career pathway

  • Develop relationships and engagement activities with workforce development agencies and candidate sources that result in partnerships and employment opportunities

  • Develop an outreach and marketing plan to recruit qualified retail applicants

Required Skills

  • Excellent oral, written, organizational and record keeping skills

  • Operate applicant tracking systems, Microsoft Office Suite, and other basic office equipment

Required Experience

  • 0-2 years

  • Proven experience with recruitment, job development, workforce development and/or job placement.

  • Experience relating to individuals at all levels

  • Proven interviewing, counseling, and customer service skills

  • Working knowledge of community resources and employers

Physical Requirements

  • Ability to move independently or with reasonable accommodation within the facility and community.

  • Applicant must be physically and mentally able to perform all requirements of the job.

  • Applicant must pass a background and DMV check.

Easter Seals-Goodwill offers a comprehensive & competitive benefits package including:

  • Medical, Vision, Dental and AFLAC Insurance

  • 401(k) Retirement Plan + up to 4% contribution

  • Paid Time Off (PTO)

  • Short Term Medical (STM)

  • Tuition Assistance

  • Flexible Spending + Health Savings Accounts

  • Voluntary Term Life Insurance

  • Extensive Wellness Program

  • 10% Discount on ESGW Services

  • 20% Discount at Goodwill Stores

Easter Seals-Goodwill is an Affirmative Action/Equal Opportunity Employer and encourages applications from the disabled, minorities, women, and veterans of the U.S. armed services. ESGW will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Location

Helena, Montana, United States

Position Type