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Salesforce.com, Inc Sales Operations, Senior Commissions Analyst - Slack in Helena, Montana

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Finance and Operations

Job Details

As a member of the Sales Operations team, you will work cross-functionally with team leads in Sales, Finance, HR, and Accounting to ensure variable compensation for our quota-bearing employees is distributed with accuracy, transparency, and on schedule. You will be expected to contribute to the evolution of Slack’s best practices and policies that will impact the entire Sales organization. This is a highly visible role, which creates significant opportunities for learning and growth.

Slack has a positive, diverse, and supportive culture. We look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

What you will be doing

Sales Comp Plan Administration and Operations

Help set-up and administer sales commission plans and calculations in Xactly in a timely manner within Slack’s monthly/quarterly cadence

  • Ensure all commission plans are setup within Xactly prior to each performance period

  • Sales commission expense accrual estimation (excel modeling, etc.)

  • Commission calculations and payout file prep for all eligible roles

  • Prepare and review commission reports for accuracy and completeness - reconciling any issues through cross-functional collaboration

  • Ensure approval flow and documentation is thorough and complete with regard to above efforts​

Ad-Hoc Policy Administration & Adjustments

Ad-Hoc comp crediting and special case resolution - Weekly/Monthly

  • Review territory policy and comp plan policy in order to action straightforward commission cases via Salesforce and/or Xactly

  • Escalate special cases or other issues that do not fall within existing policy to management for resolution

  • Document approvals and other related notes for any adjustments that result in pay or crediting adjustments

  • Aggregate themes and challenges for enhancement of systems/processes

  • Categorize issues for monthly review with Sales Ops Leadership

  • Document and escalate process gaps for continuous improvement

  • Build and Expand a more robust territory and sales crediting policy

Special Projects

  • Bandwidth permitting, this individual will have the opportunity to influence sales comp design, sales comp expense forecasting, SPIFF launches, comp plan performance analytics, and much more!

What you should have

  • Bachelor’s degree and 4 years of applicable experience in sales compensation or related field

  • Experience and intermediate/advanced competency with Xactly and Salesforce CRM

  • Strong Excel skills to manage and analyze large data sets for multiple employee groups

  • Ability to establish and maintain effective working relationships with internal and external working partners

  • Detail oriented with excellent written, verbal, and organizational skills

  • Comfortable working in a fast-paced, dynamic, team environment

  • Highest degree of integrity and confidentiality

Slack is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where Slack is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations. Visa sponsorship is not available for candidates living outside the country of this position.

For Colorado-based roles: Minimum annual salary of $80,000 . You may also be entitled to receive , bonus, and benefits.

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Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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