Job Information
YRC Freight Sales Support Representative I in Helena, Montana
JOB SUMMARY
Responsible for driving sales through sales support administrative functions, requiring some insight into sales processes. Specific job content may cover such activities as data analysis, collection and system monitoring.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Respond to internal sales inquiries and requests in an expeditious manner.
Check documents for accuracy and completeness.
Utilize CRM system to capture conversations with customers and sales.
Communicate effectively with internal departments to resolve customer and sales issues.
Perform transactional requests from sales to support the sales process.
Maintain files, collect data and prepare periodic standardized reports.
Prepares and distributes reports including quarterly, period expense, etc. per company policy.
Assist in special projects as required.
COMPETENCIES
Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
Collaborating - Working cooperatively with others to help a team or work group achieve its goals.
Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message, listening actively to others.
Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
BENEFITS
Competitive pay based on experience
Employee selected medical, dental, and vision coverage for you and your family
PTO and paid holidays
401k Retirement Plan
MINIMUM REQUIREMENTS
High School diploma or equivalent.
Requires good organizational, administrative and communication skills
Proficient in Microsoft Office products.
PREFERRED QUALIFICATIONS
- Bachelor’s Degree.
WORKING CONDITIONS
This job operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
PHYSICAL DEMANDS
The position requires the ability to spend long hours sitting or standing while using office equipment and computers. Ability to perform repetitive tasks such as typing and keying. Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.
Yellow Corporation, along with all subsidiary companies, is an Equal Opportunity/Affirmative Action Employer
Requisition ID : 3477
Compensation Details : $20 - $23/hour