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State of Montana Seasonal Dispatcher in Helena, Montana

The Seasonal Dispatcher position provides the communication services required to provide public safety in transportation. This position works in the Transportation Management Center (TMC) and provides Maintenance Technicians, Maintenance Chiefs, Maintenance Superintendents, other MDT staff, Federal agencies, National Weather Service, Disaster and Emergency Services, and law enforcement communications services. Hours may vary between 15-30 hours per week and shifts may be anywhere from 4-12 hours long, depending on the needs of the TMC. The season typically begins in late October/early November and ends in March, depending on weather. Duties include road reporting, incident dispatching, emergency communication, variable message sign (VMS) operation, Roadway Management System (RMS) operations and system maintenance. Dispatchers speak with MDT staff, MHP and other law enforcement agencies, the traveling public, tribal personnel, and other emergency services. At times this includes speaking with highly emotionally charged individuals. There are times of high stress levels, and the Dispatcher must be able to remain calm under emotional emergency conditions. This position is part of a career ladder. The Transportation Management Center operates 24 hours a day, seven days a week, year-round. Employees should expect to work varying shifts throughout the year including weekends and holidays. Remote/telework is not available for this position. The required knowledge and skills are typically acquired through a high school diploma or equivalency. No previous work experience is required. If you need assistance in completing the online application or if you need an accommodation with the application process, please contact the HR office. This position is being posted in accordance with the bargaining unit agreement. Non-bargaining unit employees or employees of another bargaining unit may apply. If the position is not filled with a bargaining unit applicant, the non-bargaining unit applicants may be considered. However, bargaining unit applicants will have preference. The Montana Department of Transportation is an equal opportunity employer. Women, racial and ethnic minorities, people with disabilities, and veterans and disabled veterans are encouraged to apply. People with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call the Human Resources and Occupational Safety Division, at 406.444.6054. The Montana Department of Transportation (MDT) is committed to continuous improvement of our employee safety program, our safety and health processes, and to achieving an injury-free workplace. Job: Transportation* *Title: *Seasonal Dispatcher Location: Helena Requisition ID: 21142406

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