Job Information
TTEC Senior Information Security Engineer in Helena, Montana
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Senior Information Security Engineer working remotely in US, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
What You’ll Do
Investigate escalated security alerts and threat hunting leads across a variety of technologies (SIEM, EDR, email security, etc) for both on-prem and cloud environments, collaborating closely with Tier 1 SOC and with Threat Management team
Develop, document, and refine standard operating procedures for investigation and response
Maintain situational awareness of changes to threat landscape, industry trends, and internal operating environment
Perform regular quality assurance reviews of Tier 1 SOC triage and investigative work
Produce regular status reporting and metrics for SOC operations
You’ll interact frequently with other members of the Information Security teams, internal IT Operations and Engineering teams, and vendor technical resources.
You’ll report to the Security Operations manager. Your role is impactful as it protects TTEC from data loss and security events.
During a Typical Day, You’ll
Conduct proactive monitoring, investigations, and mitigation of security events
Spend time understanding the environment you're responsible for and engage with various teams to gain further knowledge of the environment(s)
Recognize potential, successful, and unsuccessful intrusion attempts and compromises through review and analysis of relevant event data
Research new and evolving threats with potential to impact the monitored environment
What You Bring to the Role
Cloud platform expertise (GCP, AWS, Azure) [must have]
Hands-on SOC experience investigating and responding to security events across two or more of the following: SIEM, EDR, email security, NGFW, cloud platforms, threat intelligence
Strong foundational knowledge of core enterprise information technologies and security principles
Experience developing and documenting processes for others to follow
Strong communication and interpersonal skills
Ability to complete open-ended tasks with limited direction/supervision
Strong analytical skills, attention to detail, and a sense of curiosity
What You Can Expect
An annual incentive program
Medical, dental, and vision
Tax-advantaged health care accounts
Financial and income protection benefits
Paid time off (PTO) and wellness time off
Tuition reimbursement and access to thousands of free online courses
Compensation
The anticipated range is $80,000-$90,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. Visit https://mybenefits.ttec.com/?manual for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
TeleTech requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TeleTech is an Equal Opportunity Employer.
Title: Senior Information Security Engineer
Location: CO-Englewood
Requisition ID: 03Z0H