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Pegasystems, Inc. Senior System Architect - Disputes in Helena, Montana

Senior System Architect - Disputes

Job Category: Professional Services

Location: US - New Hampshire - Remote | US - Minnesota - Remote | US - Kentucky - Remote | US - Kansas - Remote | US - Montana - Remote | US - Massachusetts - Remote

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Meet Our Team:

This is an opportunity to work with highly sophisticated and reputable Financial Services customers to design and build components of the Smart Dispute applications that help solve their business challenges, providing consultative guidance on all project assignments. Working on-site at a customer location, you will work as part of a project team to ensure that the business and technical architecture of the delivered solution matches customer requirements. At times, you are also asked to lead aspects of design, development and mentoring of resources.

Picture Yourself at Pega:

Pega is changing the way the world builds software. In this role, you’ll help us ensure that system architectures are functional, robust and scalable within the context of a client enterprise.

What You'll Do at Pega:

  • Partner with both the client and the business team to develop high quality deliverables across all phases of a project, from participating in the requirements, design and build phases; delivering high-quality deliverables, through to user acceptance testing.

  • Leverage your industry experience to consult and influence the client's direction, in the pursuit of Pega best practices.

  • Demonstrate your commitment to and enthusiasm for customer success by ensuring that the delivered product is fully-functioning, performs to business requirements defined and approved by the client, and meets or exceeds expectations.

  • Mentor and train client business stakeholders in key Pega technology functionality.

  • Provide technical training and user support to technical and business groups.

Who You Are:

You arehighly technical, hands-on, motivated and collaborative, with exceptional communication skills and proven experience working with diverse teams of technical architects, business users and IT teams in customer organizations on all phases of the software development life-cycle. You have a level of knowledge on the life cycle of a credit card dispute and can demonstrate how the Smart Dispute application orchestrates each step of the cycle.

What You've Accomplished:

  • Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering or related field

  • 7 years of progressively responsible experience or Masters with 5 years of experience in building and implementing model-driven, enterprise-level business solutions and applications

  • Understands the Visa and MasterCard settlement process and the interaction with GL systems in clearing related suspense accounts

  • Understands Visa and MasterCard reject processing and can troubleshoot error response codes and reject reports

  • Excellent time management and organization skills, with the ability to manage multiple competing priorities

  • Exceptional interpersonal skills and the ability to communicate, partner and collaborate

  • Ability to travel 75% or more each week

  • Exposure to a variety to technologies, including object-oriented techniques/principles, database design, application & web servers

  • Experience working with Pega Financial Services applications

  • Ability to migrate legacy systems to new applications, in alignment to customer demand

  • Able to articulate the business value of these applications for our customers.

Pega Offers You:

  • Gartner Analyst acclaimed technology leadership across our categories of products

  • Continuous learning and development opportunities

  • An innovative, inclusive, agile, flexible, and fun work environment

  • Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

Job ID: 15246

As anand Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

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