Job Information
Indeed Senior Technical Product Manager, Trust and Safety in Helena, Montana
Your job
Indeed’s Trust and Safety teams make sure Indeed’s job marketplace and partner platforms are secure, safe, fair, and professional for employers and job seekers alike. We identify various forms of fraud, abuse, or otherwise policy violations in jobs, communications, or otherwise user actions and behaviors, develop tools, systems, and processes to proactively detect and mitigate those risks from the marketplace.
As a Senior Technical Product Manager in Trust and Safety Product, you play a critical role in building a flourishing, engaging, and welcoming marketplace on Indeed. You will own the discovery of emerging or anticipated abuse vectors, and will partner with T&S Operations, Data Science, and Engineering teams in understanding the user experiences, designing solutions, developing new tools and systems, and rolling them out to realize this vision.
Who you are
Core product management: Deep dive user behavior data, both qualitative as well as quantitative, to identify and distill user problems into product requirements, milestones and priorities.
Product Development: Partner with engineering, data science, and operations teams to ideate on solutions, define requirements, track progress, and ensure timely pipeline improvements. Head the end-to-end product development process, from planning what's needed to working with development teams to deliver high-quality features and updates on time and within budget.
Cross Functional Partnership: Partner closely with data science, engineering, operations, and other partners and contributors across the company to fully comprehend their needs, gather requirements, and prioritize features and enhancements.
Upward and outward reporting: Represent the product and the team, comfortably communicating with executives as well as with business and technical interested parties.Provide clear written and verbal updates on the roadmap and progress toward goals.
Performance Metrics: Define and monitor key performance metrics to evaluate platform effectiveness, using data to continuously improve its performance and usability.
Compliance and Security: Ensure that the platform adheres to industry best practices for data privacy, security, and compliance.
Who we are
Bachelor's degree in Computer Science, Computer Engineering, Electronics Engineering, Electrical Engineering or other technical or related fields.
7+ years of product management experience in a technical domain at a data-driven company, cross functional team partnerships, and fast paced environment, along with 5+ years of experience using data analysis tools (e.g., Tableau, A|B test software) and/or scripting languages (e.g., SQL, Python) to inform product recommendations.
Experience defining a product vision and strategy, setting goals that incentivize incremental impact, and developing and implementing a roadmap that delivers against goals.
Experience working directly with engineers and data scientists to define, plan and build products for a highly technical customer base and use case.
Excellent written and verbal communication in English, effective with both technical and non-technical audiences.
Some familiarity with cloud-based machine learning platforms (e.g., Amazon Web Services (AWS) SageMaker, Google Cloud AI Platform, etc.) or non-cloud-based data preparation techniques, ML modeling frameworks and tooling, or other similar data preparation techniques and tools is required.
Please note that Trust and safety product management (or operations) experience is not necessary for consideration.
Our mission
As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*comScore Total Visits, September 2021)
Salary Range Disclaimer
The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.
Salary Range Transparency
US Remote 144,000 - 208,000 USD per year
Austin, Metro Area 144,000 - 208,000 USD per year
New York City, Metro Area 176,000 - 254,000 USD per year
Scottsdale, Metro Area 136,000 - 198,000 USD per year
Seattle, Metro Area 177,000 - 257,000 USD per year
San Francisco, Bay Area 196,000 - 284,000 USD per year
EEO and Accommodations
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an Equal Employment and Affirmative Action employer seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, religious creed, national origin, genetics, neuro-diversity, disability, age, status as a protected veteran, or any other non-merit based or legally protected grounds.
Indeed is dedicated to providing reasonable accommodations to qualified individuals with known disabilities to participate in the employment application process. To request an accommodation, an applicant should contact Talent Attraction Accommodations at 1-855-567-7767, or by email at accommodations@indeed.com. In the request for an accommodation, please inform us of the nature of your request and your contact information. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to Equal Employment Opportunity and Affirmative Action, please review our Equal Employment Opportunity and Affirmative Action Statement of Policy (https://drive.google.com/file/d/1vnn08de0zsnII-4yvsTIR9VWKj8dePpN/view).
Inclusion & Belonging
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we’re committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering a diverse and inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
Privacy Policy
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site’s user and privacy policy found at https://www.indeed.com/legal , we also want to make you aware of our recruitment specific privacy policy found at https://www.indeed.com/legal/indeed-jobs .
Agency Disclaimer
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.
U.S. Remote Only - Posting Duration:
The deadline to apply to this position is February 28th, 2025 . Job postings may be extended at the hiring team’s discretion based on applicant volume.
Reference ID: 2024-45144
Apply now (https://careers-indeed.icims.com/jobs/45144/senior-technical-product-manager%2c-trust-and-safety/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834446294)
ID 2025-45144
Job Locations US-Remote