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Oracle Site Reliability Engineer in Helena, Montana

Job Description

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.

Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.

A BS or MS in Computer Science, or equivalent. Identifies and implements complex solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance. Experience running large scale customer facing web services. Identifies and implements complex solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies. Work involves defining and documenting technical architecture of complex and highly scalable products. A minimum of 8+ years experience of running large scale customer facing web services.

If you are a Colorado resident, Please Contact us or Email us at to receive compensation and benefits information for this role. Please include this Job ID: 177706 in the subject line of the email.


The Hospitality Cloud SRE team is focused on maximizing service reliability for our hotel product service offerings across global Oracle data centres. Our team runs with a start-up like approach, leaving room for creative freedom. We have worked to assemble the smartest people in the industry to build and grow this revolutionary and disruptive team.

We are looking to add new members to this dynamic team and are seeking subject matter experts for designing and continuously improving reliability for all components within our solution portfolio.

About The Job

As part of the SRE team, you will be continually challenged and directly contribute to the success of our Oracle Hospitality cloud service offerings, every day, working closely with product and Infrastructure partners.

In this role, which is a mix of software development, service architectural design and operational readiness, you will solve interesting technical challenges by defining, designing deploying and troubleshooting key Oracle Cloud services, platforms, and infrastructure, always and thinking about reliability, scalability, resilience, security, and performance.

Ideal Qualification/ Experience

  • BS or MS in Computer Science, or equivalent work experience

  • Must have hands-on experience developing and deploying large-scale HA Cloud Native enterprise solutions according to MAA best practices.

  • Competency in at least 2 languages (Java, JS, Shell/Bash, Node.js, Python).

  • Competency in Microservices (Java & JS) Platforms (Node, Redis, Spring, Quarkus)

  • Experience with Observability Driven Development

  • Ability to create, manage and administer Production/UAT/development Cloud Native environments for an enterprise application.

  • Good understanding and appreciation of Cloud Native Computing Foundation Charter (CNCF) and Cloud Native Technologies

  • Knowledge of networking and security i.e. DNS records, Load Balancers (F5 / LbaaS /NGINX/HAProxy), subnets, TLS, SSL, SAML etc.

  • Knowledge of Container technology (Docker etc.) and developing software to work in containers and container orchestration technologies (Kubernetes, Docker Swarm)

  • Conducting performance tuning to maintain system reliability and stability.

  • CI/CD pipeline development experience is a must (GitLab, Jenkins)

  • Knowledge and experience of Monitoring and Observability pipelines and Observability enabling tools (Prometheus, Grafana, Thanos, ELK, Datadog etc) as well as Tracing (OpenTelemetry)

  • Broad and deep experience with technology transformation(monolith to microservice) and significant Cloud solution experience in three areas:

  • Multi Tier Application Modernization with K8S, Cloud Infrastructure Economics (DR, Dev/Test and Infrastructure as a Code).

  • Multi -tier Application Transformation – Decomposition into a microservices architecture.

  • Integration and API Development.

  • Experience working on other Cloud providers including AWS, IBM and/or GCP.

  • Experience with security API’s/Micro Services with OAuth and OpenID

  • Methodical approach to troubleshooting complex problems

  • Defining and documenting technical architecture of complex and highly scalable products

  • Most importantly, the aptitude to be a good team player and the willingness to learn and implement the latest Cloud technologies

About Us

Diversity and Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.


Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer