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American Express Global Business Travel Site Reliability Manager in Helena, Montana

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

J-65816 Platform Engineering Lead

In this role you’ll support Neo, our proprietary platform that combines best-in-class online travel booking functionalities with industry-leading expense management technologies. As a platform engineering lead, you’ll lead a team to deploy, maintain and monitor the infrastructure supporting our customer-facing application.

We’re looking for someone at ease with cloud technologies, who is passionate about leadership and making a big impact with their work. Although this role will be hybrid (1-2 days in-office in Chicago), we would like for this candidate to join the core Neo team on-site in Paris for the first month.

What You’ll Do

  • Implement platform changes

  • Automate platform deployment and maintenance

  • Ensure continuous monitoring of the platform across various environment

  • Identify and fix reliability issues

  • Track and manage system stability and capacity

  • Proactively identify opportunities for improvement in process, design, and implementations

  • Maintain security and quality standards within the infrastructure

What We’re Looking For

  • Engineering or master's degree in computer science

  • Proven troubleshooting skills in complex systems

  • Demonstrated track record of executing task diligently and with the necessary rigor

  • Demonstrated experience in platform management

  • Experience successfully leading remote teams

Required Technical Skills

  • Proficient in full AWS suite (EC2, S3, ALB, Route53, Global Accelerator, ECS/Fargate, Lambda...) - equivalent to AWS Practitioner or DevOps certifications

  • Amazon CDK

  • Ansible

  • Python scripting

  • Linux system management

  • Powershell scripting preferred

  • Windows system management preferred


United States - Illinois - Chicago

The US national annual base salary range for this position is from $85,000 to $170,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance (

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • Wellbeing resources to support mental and emotional health for you and your immediate family.

  • And much more!

All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement ( .

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

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