SitusAMC Sr Cloud Administrator - Work MST/PST Hours - Remote in Helena, Montana
SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!
This role is responsible for the management, maintenance, and support of cloud computing applications. This role will determine technological needs and suggest solutions that meet them. This role will operate cloud infrastructure services and aid cloud deployments and collaborate with development teams and other personnel to establish requirements for new or modified infrastructure services. Cloud Administrators help debug cloud stacks. This role will collaborate with engineering and development teams to evaluate and deploy optimal solutions.
Essential Job Functions:
Repair and recover from hardware, software, and process failures
Provide backup and recovery support and guidance for cloud resources
Assist in planning and coordinating technical deliverables
Execute unit tests and unit test plans
Produce data-based reports on technology risk for senior management
Develop infrastructure documentation and technology mappings in compliance with SOPs
Monitor progress by maintaining dialogue on work and results
Installing, configuring, and monitoring tools to support operations
Work closely with Cloud Engineers to execute automated CI/CD pipelines
Perform audit checks for security, process, and resource compliance
Continuously improve patterns, practices, and operational efficiency within the team
Contribute to training and customer support activities as needed
Communicate fluently with business stakeholders, product managers, researchers, and developers
Provide recommendations and technology-based solutions to business requirements
Provide 1st, 2nd, and 3rd level support to Service Desk and other staff
Troubleshoots problems, answer hardware and software questions and provide general technical assistance to the firm
Assist in the documentation of server systems, operational procedures, topology, and hardware/software inventory
Maintain a good working knowledge of all firm infrastructure and applications services
Maintain asset records
Document problem resolutions into the appropriate systems
Troubleshoot, analyze, and resolve system and user problems
Plan, organize, and coordinate work assignments and prioritize workload
Provide backup coverage for other Cloud Administrators when needed
Rapidly deploy fixes to systems in response to newly identified stability and security threats
Knowledge and understanding of ITIL and SRE
Other activities as may be assigned by your manager
Associate degree in related field or equivalent combination of education and experience
Experienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent.
Fluent in Python, Powershell, and a variety of programming languages, software, and systems.
Strong computing and scripting skills
Comfortable with Agile practices
Able to work in an environment using cloud systems
Familiar with SaaS processes and products
Experience leading projects
Excellent communication and interpersonal skills and professional appearance
Knowledge of daily Windows server administration, including system stability, integrity, and troubleshooting
Proficiency in backup integrity and recovery coordination along with disaster preparedness planning
Self-motivated, with the ability to work in both a team environment and individually
Knowledge of the relevant computer systems, applications, and equipment to provide customer support of technical terminology, concepts, and applications
Ability to understand and comply with the relevant department and/or corporate policies, procedures, and guidelines as they pertain to customer support
Knowledge of relevant commonly-used concepts, best practices, and procedures
Knowledge of local and remote computer system diagnostic tools
Strong communication (oral, technical, and written) skills
Strong analytical ability, good judgment, strategic and multidimensional thinker
Problem solves using interpersonal relations and diplomacy skills
Detail oriented and organized
Strong commitment and dedication to the position and a team player
The employee may be required to report to a different local office as a normal, contemplated, and mandated incident of their employment
Ability to lift and carry up to 50 pounds
Travel up to 25%
Office environment with frequent computer, mouse, keyboard use
Alternating between sitting or standing as needed
Hearing, talking, reaching, grasping
Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.
SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Know Your Rights, Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)
SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Remote, RE, USA
The annual full time base salary range for this role is ($90,000 - $140,000). Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.
Pay Transparency Nondiscrimination Provision (https://go.situsamc.com/rs/962-QMP-613/images/pay-transp_%20English_formattedESQA508c.pdf?version=0)