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Merck Sr. Specialist, US Oncology Marketing Promotion Operations (REMOTE) in Helena, Montana

Job Description

New hires in office-based roles in the US & Puerto Rico will be required, subject to applicable law, to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption to this vaccination requirement that can be accommodated without an undue burden to the operation. However, subject to applicable law, employees working in roles that the Company determines require routine collaboration with external stakeholders, such as employees in health services, customer facing commercial, or research based roles, will be required to be fully vaccinated as a condition of employment.

In April 2020, our Company announced plans to consolidate our New Jersey campuses into a single New Jersey headquarters location in Rahway, NJ by 2023. Therefore, this role will be temporarily based in a and exact timing of the departmental move to Rahway, NJ will be communicated at a future date.

As the US Oncology Organization continues grow and evolve, it is important we continue to reinforce and evolve our established business practices. The main objective for the Oncology Operations team is to help the Oncology organization with the mission to achieve business excellence. The Oncology Promotion Operations Senior Specialist is responsible for supporting and improving the processes for creation of promotional resources for customers and patients.

The Senior Specialist will have a growth mindset and be able to quickly assess needs, and propose and implement solutions. Strong candidates should be able to appropriately challenge existing process to allow the Oncology organization achieve its business objectives. The ideal candidate will need to demonstrate the ability to work in a fast paced environment, as well as the ability to collaborate with many teams and competing priorities.

Primary Responsibilities

  • Conduct onboarding training for new job owners and agencies on promotional review processes & systems, helping job owners to navigate complex situations; conduct refresher trainings and 1:1 coaching, to improve performance gaps identified by key indicators and feedback.

  • Lead activities to help the Oncology organization achieve its business objectives, including: managing vendors, developing and tracking key metrics, leading the process for label updates, and owning cross-functional operations-based meetings.

  • Actively identify areas for opportunity in the promotional review and label update processes and collaborate with the Medical Legal Regulatory Review teams to find solutions and make improvements.

  • Develop/enhance resources and Standard Operating Procedures (SOPs) to improve Oncology operations processes

  • Conduct all activities in full compliance with our company policies, values and standards.

  • Work collaboratively with other relevant functional areas such as Marketing, Learning & Development, Regulatory Affairs, & Leadership.

  • Demonstrate operational efficiency by leveraging best practices and facilitating cross-functional learnings, as applicable.

  • Ensure the operational proficiency of assigned Agencies and other channel outsourced vendors & contractors.


  • Bachelor's Degree (BA/BS) Required

  • Masters in Business Administration (MBA) Preferred

Required Experience and Skills:

  • Minimum of four (4) years experience in promotions, marketing support, marketing communications, Learning and Development or marketing, of pharmaceutical or biopharma products

  • In-depth knowledge of, and experience as a job owner with end-to-end promotional review & development process (Promotion Review Team experience)

  • Knowledge of commercial, regulatory, and legal compliance policies

  • Veeva/PromoMats experience

  • Experience and success in cross-functional leadership and teamwork

  • Strong interpersonal and communication skills

  • Excellent project management skills and attention to detail

  • Constituency Management across hierarchical lines

Preferred Experience and Skills:

  • Oncology experience

  • Agency management experience

  • Experience developing and implementing training

  • Knowledge of our commercial, regulatory, and legal compliance policies

  • Experience with accelerated approvals, binder development, & safety label updates

  • Product launch or launch planning experience

  • Lean Six Sigma Certification

Position location : Upper Gwynedd, PA or virtual/remote USA.

Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.


Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Current Employees apply HERE ($1533/rel-task/3001$14.htmld)

Current Contingent Workers apply HERE ($4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here ( if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster (

EEOC GINA Supplement​

OFCCP EEO Supplement (

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:

Remote Work


1st - Day

Valid Driving License:


Hazardous Material(s):

Number of Openings:


Requisition ID: R180766