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Randstad US Sr. Talent Advisor in Helena, Montana

Senior Talent Advisor

The Sr. Talent Advisor is responsible for execution of the talent strategy. This role is responsible for continuously building and maintaining strategic partnerships with hiring managers by understanding their business, strategic direction, processes, and policies with the goal of growing and developing the account. This pivotal role is responsible for expanding the company's influence within the client's accounts while partnering to ensure fulfillment.

RESPONSIBILITIES:

Business Development:

  • Execute against growth goals by leveraging relationships and positioning company as a multi-dimensional solution with resources to meet a multitude of staffing needs and high-level skill sets

  • Meet with Hiring Managers and end users to assess business needs, requirements, performance, overall satisfaction with the company service levels, and opportunities for growth

Supervisory/Relationship:

  • Coach, motivate and direct team to achieve desired results

  • Actively participate in team development

  • Review and provide feedback on performance during Bi-Weekly 1x1

Partnering:

  • Build and maintain a strategic partnership with the client hiring managers by understanding the client's business and needs to aid in producing the best Manager/role/culture - talent match

  • Consult with recruitment team or vendors to ensure they are engaged and aligned with client's needs

  • Serve as liaison between the aforementioned groups to address any gaps in clarity or performance

  • Supports Talent Advisor development through training, coaching and regular feedback

  • 1stLevel Escalation Point from Talent Advisors: Responds to and resolves escalated customer issues using sound judgment with emphasis on customer satisfaction

  • Works with Program Manager for additional assistance as needed

Talent Management and General Operations:

  • Monitors data and works with Talent Advisors to meet Kaiser SLA

  • Manage talent with respect to company and client-specific onboarding, role & responsibilities, time entry, performance coaching, benefits, & engagement

  • May ensure compliance and coordinate efforts pertaining to client specific onboarding requirements as needed

  • Conduct operational health and wellness checks including Weekly Audit Checklists, and monitoring of key reports and metrics such as billing registers, aging detail, and financials

  • Perform within the company's operational standards of excellence while using specific tools for retention of talent and client development activities

  • Requisition Management

  • Conduct requisition intake sessions with department managers and individuals requesting talent

  • Review job description for clarity and understanding, gather additional details and communicate those to supply chain

  • Present qualified candidates to hiring managers

  • Assess top talent to determine appropriate candidates for roles

Basic Qualifications:

  • High school diploma required

  • Two to five years of business experience with a minimum of two years of staffing highly preferred

Additional Qualifications:

Bachelor's degree highly preferred

  • Master's level work, a plus

  • Prior experience with Fieldglass preferred

  • Performance review of KPI's and SLA Goals

  • Strong competencies in networking, client focus, adaptability, planning & organizing, promoting core values

  • Ability to multi-task and effectively prioritize workload

  • Must work independently and manage multiple priorities in a fast-paced environment

  • Intermediate knowledge of MS Office and Outlook

  • Ability to identify customer's needs and to deliver, decline, or adjust expectations accordingly

  • Strong organizational, analytical, and problem-solving abilities

  • Unsurpassed level of professionalism and ability to communicate at all levels of the client organization

  • Ability to build effective relationships with work teams through collaboration

What's in it for you:

  • Largest global staffing leader

  • Competitive salary + bonus

  • Excellent benefits package - medical, dental, vision

  • Generous PTO policy earned from day one

  • Education and professional development

  • Rapid career growth

  • Retirement savings and security

  • Employee stock purchase plan

  • Paid parental leave

  • Short and long term disability

  • Employee assistance program and health advocacy

  • Health and dependent care flexible spending account

  • Metlife auto and home insurance

  • Metlife legal plan

  • Referral reward program

  • Exclusive discounts and programs with dozens of nationwide vendors and retailers

For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.

At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards . Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com .

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