Job Information
Ford Motor Company Training Platform Administrator in Helena, Montana
Training Platform Administrator
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
The Global Dealer Training & Productivity team helps dealers work smarter, not harder, with targeted training, data, strategy and more. Together, our team:
Ensures dealers have the content and training they need when they need it. Our focus is delivering unified coaching, a data-driven ecosystem and new productivity technologies so the right content, by the right people, reaches them at the right time.
Helps dealers become more strategic in diagnosing gaps and developing solutions.
Equips dealers with what they need to succeed and help them develop into trusted advisors to customers.
Works with dealers to improve business metrics, lower turnover, and increase customer satisfaction.
Responds to a shifting customer base with diverse preferences to transform customer experiences.
What you'll do...
The Learning Platform Administrator will serve as the central point of contact for the management and optimization of training platforms owned by Ford’s Dealer Training and Productivity organization. This individual will be responsible for the overall health, functionality, and user experience of training systems, processes, and tools, and act as a subject matter expert and primary point of contact for administrator-related activities. This includes managing stakeholder access, providing training and support, and driving continuous improvement initiatives that benefit Ford’s dealer network.
Manage and maintain training systems, processes, and tools, ensuring alignment with team objectives and stakeholder needs.
Oversee training platform operation, design and development of admin training, including timelines, launches, and process improvements.
Manage stakeholder and administrator access to training platforms.
Monitor global administrative community to ensure compliance with platform standards, utilizing templates, workflows, and processes.
Maintain a system of record, including managing user access and permissions.
Develop and generate reports as needed to track platform performance and identify areas for improvement.
Serve as the digital adoption solution subject matter expert, co-authoring workflows to support learning platform launches.
Project manage learning platform vendor services and associated bodies of work, including memorializing and coordinating roadmap deliverables across core learner readiness activities.
You'll have...
Bachelor’s degree or combination of education and equivalent experience
2+ years of experience with Mindtickle platform.
1+ year’s experience managing learning platforms in an enterprise or multi-customer environment.
Even better, you may have...
Excellent communication, interpersonal, and presentation skills.
Proficiency in Microsoft Office Suite and other relevant software.
Demonstrated ability to work independently and as part of a team.
Experience with digital adoption solutions and gamification.
Strong project management skills, including experience with project management tools.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits, click here: https://fordcareers.co/GSRnon-HTHD
This position is a range of salary grades 7-8 .
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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Requisition ID : 38526