Volunteers of American Northern Rockies Veteran Services Program Manager in Helena, Montana
Summary/ObjectiveThe Program Manager for Supportive Services for Veteran Families (SSVF) provides program oversight for their respective state location. This includes staff performance management, budgetary management, accreditation compliance, programmatic compliance and performance.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Provide direct supervision and oversight of the Supportive Services for Veteran Families (SSVF) program to ensure program complianceOversee essential SSVF funding grant requirements including but not limited to, eligible enrollments, ensuring adequate grant-required admissions, and supervising appropriate temporary financial assistance spendingProvide direct supervision of SSVF teammates, providing program guidance and team performance managementRegularly communicate with the Director of Veteran Services and support individualized goals of communities served. Participate and lead local meetings and collaborative efforts to reach goals.Implement policy or accreditation standards to ensure organizational complianceDevelop an annual training schedule for all SSVF teammates per program requirementsProvide leadership and management of program quality assurance strategiesReview and approval of documentation needed for grant complianceCompetenciesEffective communicator, both oral and writtenSolutions and servant-based leadershipEthical practiceRelationship managementCrisis ManagementContinuous demonstration of behaviors aligned with a posture of servant leadership and our cultural valuesSupervisory ResponsibilityThis position provides regional state location-based supervision to SSVF staff in MontanaWork EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets, and bend or stoop as necessary.Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.TravelRegular travel required. Travel will include both day and overnight trips as necessary for essential program oversight.Required Education, Experience or Eligibility QualificationsA bachelor's degree in social services or related field and three years of non-profit experience.Familiar with veteran services and primarily SSVF or human service program delivery.Preferred Education and ExperienceMasters' degree in human services or related fieldTwo years of program management in the non-profit sectorFive years of experience in the non-profit sectorMilitary/Veteran experienceEEO StatementVolunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.