Job Information
EXPLORATION WORKS Visitor Services Associate in HELENA, Montana
About Us ExplorationWorks is a hands-on science center located in the Great Norther Town Center in Helena. Founded in 2000, our mission is to ignite a lifelong love for science to enrich Montana?s future. We inspire kids and their families to discover, explore, and learn together through inquiry-based science education. Each year over 40,000 visitors of all ages come to ExplorationWorks to experience our many exhibits, programs, camps, and classes. STEM programs happen in our museum and schools, as well as public libraries and community events. Our staff consists of 16 regular employees, as well as 20 ? 30 seasonal staff. We are proud to offer a fun, educational, and positive place to work. Position Overview The successful applicant will be one of our main points of contact with the public. They will welcome and check-in visitors to our museum with excellent customer service. They may also assist with birthday parties and other events. Every day will be a new adventure! Job Description Your responsibilities will include (but are not limited) to the following: - Greet visitors, check-in members, and assist with field trips. - Manage membership sales and renewals in addition to daily admissions. - Process opening and closing daily sales tills and financial reports. - Assist Education department with scheduling field trips. - Prepare and manage till bags and deposits. - Assist with daytime and after-hour events as needed and overtime allows. - Assist with exhibit change-outs, teardown, and set up as needed. - Ensure the museum is straightened and sanitized between janitorial cleanings. REQUIRED QUALIFICATIONS - Clear Federal Background Check - High School Diploma - Ability to Lift and Carry up to 30 lbs. - Ability to Stand or Sit for up to 4 hrs. ESSENTIAL SKILLS - Positive Attitude and Ability to Take Initiative - Adaptable to Changing Needs - Critical Thinking Skills - Excellent Customer Service Skills - Superior Communication Skills - Responsible, Reliable, and Punctual - Proficiency with Microsoft Office - Responsible and Self-Motivated - Capable of Working as Part of a Team and Independently - Flexible to Shifting Priorities - Comfortable Handling Confidential Information - Willingness to Learn - High Level of Integrity ASSETS - Experience Working in a Museum, Customer Service, Administration, and / or Sales - Experience Working with Children - Experience Handling Cash in a Professional Environment COMPENSATION: $16 / Hour - Commitment: 1 ? 3 Days / Week (8 ? 24 Hours / Week) - Possible Days: Tuesdays ? Sundays - Possible Shifts: 9:30 am ? 5:30 pm, 9:30 am ? 1:30 pm, or 1:30 ? 5:30 pm BENEFITS - 2 Free Camp Registrations (for your children / or grandchildren) Apply Please forward your cover letter and resume to: heathero@explorationworks.org. Hiring is ongoing until a suitable candidate is selected. Only those chosen for an interview will be contacted. ExplorationWorks is committed to an inclusive environment and proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, and/or age.