Job Information
Logan Health Director, Patient Financial Services in Kalispell, Montana
Job Description Summary:
Are you a strategic leader with deep expertise in healthcare billing and revenue cycle operations? Do you thrive in complex, multi-faceted health systems and have a passion for driving process improvements? If so, we invite you to join our team as the Director of Patient Financial Services.
Lead the Future of Patient Financial Services in a Complex Healthcare System
Why Join Us?
As a key leader in our healthcare system, you will oversee patient financial services across all payer types—including Medicare, Medicaid, and third-party insurers—ensuring compliance and operational excellence. This is not a finance or accounting role but a high-impact leadership position focused on optimizing billing processes, reducing accounts receivable days (ARD), and driving continuous improvement initiatives.
Who You Are:
A proactive leader who can navigate the complexities of healthcare billing with confidence.
A problem solver who thrives on tackling inefficiencies and implementing meaningful change.
A mentor and team builder with a passion for developing high-performing teams.
Key Responsibilities:
Lead and oversee all aspects of patient billing operations across our complex healthcare system.
Ensure compliance with federal and state regulations governing healthcare billing.
Spearhead a major ARD improvement project and other key process enhancements.
Collaborate cross-functionally with revenue cycle, finance, and clinical teams to streamline workflows and enhance efficiency.
Required Qualifications:
Candidates must meet one of the following minimum qualifications:
Bachelor's degree in a related field.
Minimum of eight (8) years of experience within revenue cycle.
Minimum of eight (8) years of experience in healthcare operations.
In addition, the following are required:
Minimum of five (5) years of leadership experience.
Minimum of five (5) years of healthcare billing experience in a large health system.
Strong understanding of Medicare, Medicaid, and third-party payer regulations.
Experience working in a multi-faceted health system, including hospital, critical access, rural health, DME, and home health billing.
Preferred Qualifications:
Master’s degree.
Experience leading strategic initiatives and process improvement projects.
Familiarity with revenue cycle operations beyond standard billing functions.
At Logan Health, our work is driven by our mission, vision, and values:
Our Mission
Quality, compassionate care for all.
Our Vision
Reimagine health care through connection, service, and innovation.
Our Core Values
Be Kind – We foster compassion and positivity in our work environment.
Work Together – Collaboration leads to innovation, efficiency, and improved communication.
Trust and Be Trusted – We build trust by acting with authenticity, empathy, and good intent.
Strive for Excellence – We continually push ourselves to improve, innovate, and deliver high-quality care and services.
At Logan Health, we are committed to making a difference—for our patients, employees, and communities. Join us and be part of something bigger! If you’re ready to take the next step in your career and make a lasting impact on patient financial services, apply today.
Shift:
Day Shift - 10 Hours (United States of America)
Schedule Details:
Please know schedules and shifts are subject to change based on patient care and department/organizational needs.
Schedule:
Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
Notice of Pre-Employment Screening Requirements
If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:
Criminal background check
Reference checks
Drug Screening
Health and Immunizations Screening
Physical Demand Review/Screening
Equal Opportunity Employer
Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.