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State of Montana Kalispell Greeter in Kalispell, Montana

[DOJ Logo - Can also use to return to the home page] Division Overview: Motor Vehicle Division’s(MVD) mission is to identify and promote efficient, cost-effective programs that benefit the interests, safety, and well-being of Montana citizens. This occurs through licensing, registering, and regulating the motoring activities of the public. MVD is a critical statewide division responsible to the citizens of Montana. Dedicated staff are committed to public safety through their service, teamwork, and innovation. MVD has offices across the state, as well as over 60 partner locations. MVD continually strives to provide responsive and reliable services for a growing population and with an eye toward the future. If you would like to “Drive Customer Service” with MVD, find out more athttps://dojmt.gov/driving/. Job Overview: TheGreeterposition is designed expressly to improve exam station efficiency and simplify the driver licensing / ID process. This is a job for people who enjoy interacting with the public, will welcome visitors and assist persons who want to obtaining driver licenses, renewals, replacements, out of state transfers, REAL ID, and state IDs. Job responsibilities include welcoming customers, screening driver license / state ID applications and documents, taking credential photos, processing basic transactions, and reviewing documents presented and advising customers about any additional requirements. The person in this position is a valuable team member intended to promote a more efficient and inviting MVD experience in a high-volume exam station. Ease with computerized information systems and interacting with people from various walks of life are important to success in this role. /This is a modified position, legislatively funded through legislature every two years. / Minimum Qualifications: * High school diploma or GED * One year experience providing courteous customer service * One year experience in an office setting using computers, scanners, printers, tablets, and business software applications * Other combinations of education and experience will be considered on a case-by-case basis. Special Instructions: The selection procedures to be used in evaluating the applicant's qualification may include, but are not limited to, an evaluation of the résumé and cover letter, a structured interview, performance test, academic transcripts, reference/background checks and fingerprint checks. Additional materials, references or information submitted by the applicant, but not requested, will not be considered. Successful applicant(s) will be subject to: * Criminal History Fingerprint Check * Driving History REAL ID Compliant Credential Required and/or Passport: State employees are required to present legally binding photo identification at the time of hire. Generally, this is a valid driver license, U.S. Passport or Employment Authorization ID (Form I-766). All DOJ positions require a valid REAL ID or U.S. Passport within 60 days of hire, effective May 3, 2023. For further information go tohttps://mtrealid.govorhttps://www.dhs.gov/real-id-frequently-asked-questions HOW TO APPLY: * /To be considered for this position, you must attach a cover letter and résumé at the time of application./ Tip: When attaching your cover letter and resume you must mark each of the attachments as a “Relevant File”. _Your Cover Letter:_How do your qualifications and experience directly correlate to the duties of this position and what makes you the best candidate for the job? _Your Résumé:_Please include all work experience as well as job duties that demonstrate your qualifications for this position. Include dates of employment (month & year- start & end) and the reason you left each job. A complete online state application is not required. To initiate an application, attach the cover letter and résumé to be considered for this position. Failure to attach a cover letter and résumé will result in an incomplete application that will not be considered further. Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process. All documents for Veteran or Disability preference must be received or date stamped by the closing date. Please submit DD214 to Amber Koop atAmber.Koop2@mt.govviaFile Transfer Service. To request an accommodation with the application process, please contact the HR office. Your service is rewarded with competitive compensation and generousState of Montana Benefits. • Medical, dental and vision coverage • Retirement plans • Generous paid vacation, sick and holidays • Pre-tax Flexibility Spending Accounts • Employee Assistance Program State of Montana employment may qualify for student loan forgiveness under thePublic Service Loan Forgiveness (PSLF) program. This Organization Participates inE-Verify. [E-Verify® Logo] Minorities are under-represented in this position and are encouraged to apply. Job: Office/Administrative/Clerical *Title: *Kalispell Greeter Location: Kalispell Requisition ID: 22141573

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