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Western Montana Mental Health Center Tenancy Support Specialist - PACT in Kalispell, Montana

Tenancy Support Specialist - PACT

Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes?

Who we are

Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities.

Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling.

If you want to join our team where community is at the heart of what we do, then you’ve come to the right place!

Job Summary:

The Tenancy Support Specialist is a transdisciplinary team member that holds expertise in housing individuals diagnosed with severe and disabling mental illnesses (SDMI). Tenancy Support Specialists are out in the community, working one-on-one with clients to remove barriers and celebrate victories, leading to stabilization and integration. PACT clients are supported through wrap-around care in which every team member provides assistance with every single client. The Tenancy Support Specialist embraces, develops, and implements recovery-based principles with clients, the Program for Assertive Community Treatment team, and other clinical voices.

As a Tenancy Support Specialist, you will be providing positive role modeling through professionalism, timeliness, using ethical reflection, flexibility and commitment to appropriate and direct communications. Tenancy Support Specialists provide documentation to home agency and partnering agencies, attend community-wide housing meetings, collaborate with local homeless shelters, housing authorities, property managers, and participate in Coordinated Entry. Additional tasks will be checking in with clients to establish baseline, assisting with providing medication prompts, and other various tasks that breaks up the day.

Tenancy Support Specialists are fully integrated team members who provide highly individualized services on the PACT team and within the community. We promote client healing, self-determination, education, and awareness around one’s mental health. Your life as a Tenancy Support Specialist will be positively impacted by this act of service to your community.

Current opening in Kalispell


  • One year of full-time experience serving people with mental illness or individuals with other educational backgrounds who, as providers, consumers, or advocates of mental health services have developed the necessary knowledge and skills (graduation from high school or GED and a combination of relevant experience and/or education equaling at least four years.)

  • Ability to pass background check and driver’s license check upon offer of employment.

  • Provide proof of auto liability insurance coverage per Western’s policies.

  • Montana Driver’s License with good driving record

Preferred Qualifications/Experience

  • Bachelor’s degree in human services field with on-the-job experience in work-related services preferred


We know that whole-person care is not just important for our clients, but recognize it’s just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status.

  • Health Insurance – 3 options to choose from starting as low as $5 per pay period

  • Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability

  • Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account

  • Health savings account (HAS) with match or medical flexible spending account (FSA)

  • 403(B) Retirement enrollment offered right away with an employer match offered after one year

  • Generous paid time off to take care of yourself and do the things you love

  • Accrued PTO starts immediately

  • Extended sick leave

  • 9 paid holidays and 8 floating holidays

  • Loan forgiveness programs through PSLF or NHSC