Job Information
Northwest Community Health Center Clinical Programs Manager in Libby, Montana
Northwest Community Health Center (NWCHC) is seeking a full-time Clinical Programs Manager. Under the direction of the Executive Director, the Clinic Programs Manager provides leadership, supervision and expertise for overall health center quality and departments operational effectiveness. The Clinic Programs Manager coordinates with other leadership members to ensure the NWCHC provides high quality healthcare service leading quality improvement activities while ensuring patient safety.The Clinical Programs Manager also functions as the organization’s Privacy Officer, ensuring compliance and integrity of the electronic health record through the development of workflows for proper data collection and functionality.Description of Duties and Responsibilities•Hire and supervise clinical team lead, medical records and case management staff •Oversee the development and implementation of staff orientation and training schedules.•Ensure completion of annual patient satisfaction •Prepare monthly quality reports/dashboards •Participate in the development and implementation of policies and procedures•Participate in the achievement of performance management goals•Addressing complaints and resolving problems •Shares expertise in other areas in support of organizational objectives•Limited direct patient care, health education, and clinical case management•Collaborate with NWCHC Compliance Officer for clinical risk needs•Promotes and demonstrates the mission and vision of NWCHC•Develops and maintains good working relationships with all departments, the leadership team and medical staffThe successful candidate will have a minimum of 1 year off experience in a healthcare setting or combination of at least 2 years’ relevant education, training, or experience. Must have a current Montana RN or LPN license, and previous management/leadership experience is preferred. Candidates must demonstrate independent thinking, excellent verbal and written communication skills, and proficiency with technology. Wage will be determined on credentials, experience and qualifications.