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HRDC IX Warming Center Lead - Livingston in Livingston, Montana

Warming Center Lead - Livingston Housing · Livingston, Montana

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Department Housing

Employment Type Full-Time Contract

Compensation $21.00/hour

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HRDC does not discriminate against any person including customers, employees, and applicants for employment on the basis of race, religion, national origin, sex, age, physical or mental disability, gender identity, reprisal, and where applicable, marital status, familial or parental status, sexual orientation, political ideas and beliefs, level of English skills, if all or part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by HRDC, in the performance of contracts and the delivery of services or funding. Not all prohibited bases will apply to all programs and/or employment activities.

Job Opening Date: August 18, 2021

Anticipated Start Date: October 18, 2021

Job Closing Date: Until filled

Job Status: This is a full time, contract position for six (6) months

Wage: $21.00/hour

Benefit Eligibility includes: PTO, holiday, and medical insurance dependent upon FTE Status of 30+ hours a week.

Position Status:

The Warming Center is in operation nightly 7:00pm-7:00am (including holidays). Shifts are variable hours between 6:30pm and 7:30am. Shifts are set for the season, but if a change is necessary, a minimum of 2 days’ notice is given. Anticipated duration is from approximately November 1st, 2021, until on or about March 30, 2022, although positions may conclude earlier or later but will not exceed six months total duration. Training for the position is anticipated to start in late October 2021.

FLSA Status: Non-Exempt

Job Summary:

The Warming Center is a program operated through HRDC and provides the homeless population a warm place to stay nightly from November to the end of March. The Warming Center Staff ensures the center is managed in a way that provides safety and protection for all guests, volunteers, and facility staff, and ensures that shift operations are carried out from time of check in to time of check out.

Specific Responsibilities:

  • Supervises facility activities to ensure safety of residents.

  • Supports other leads in overseeing staffing schedules, donations, and volunteers

  • Enforces community expectations uniformly and consistently.

  • Conducts intake and orientation of guests.

  • Performs opening and closing duties including distributing and setting up sleeping supplies at night and cleaning up and re-collecting the previous night’s sleeping supplies in the morning.

  • Responsible for maintaining accurate guest records and nightly logs both manually and using web-based and/or computer programs. Reviews past logs to remain knowledgeable and up to date on guests.

  • Respects strict code of confidentiality regarding guests and fellow staff members at all times.

  • Responds appropriately to needs and crisis situations, such as mediating basic interpersonal problems between guests and contacting emergency personnel if necessary.

  • Provides advocacy, information, and referral services to guests.

  • Provides crisis intervention and risk assessment for guests.

  • Coordinates with other social service agency workers to provide for guests needs and makes appropriate referrals.

  • Assists in maintaining the facility in a clean, sanitary, and safe condition.

  • Responsible for knowing and following the Warming Center’s policies and procedures.

  • Works as a team with other colleagues and volunteers on shift and is able to work independently without direct supervision.

  • Attends staff meetings and training.

  • Represents the organization professionally at all times.

    Core Competencies:

  • Demonstrates effective communication skills by conveying necessary information accurately, listening effectively, and asking questions when clarification is needed.

  • Plans and organizes work effectively and ensures its completion.

  • Demonstrates reliability by being present for work as scheduled, arriving and leaving on time and taking breaks in expected time frames.

  • Interacts effectively with persons of diverse economic statuses, ethnic backgrounds, religious views, cultural backgrounds, and sexual orientations and treats each individual with respect and dignity.

  • Demonstrates team behavior and promotes a team-oriented environment.

  • Maintains positive relations with clients, volunteers, co-workers, staff from other agencies, agency funders, and the general public.

    Physical/Mental Requirements: The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.

  • Hearing and vision adequate for interaction with guests, staff, volunteers, and the general public.

  • Ability to walk, bend, stand, sit, reach, stoop, pull, sit, and squat.

  • Ability to regularly lift up to 50 pounds.

  • Reasoning ability to make decisions that reflect consistency with HRDC and the Warming Center’s philosophy, policies, and procedures.

    Minimum Qualifications:

  • High School Diploma/GED.

  • Knowledge of services available to low-income and homeless persons in the area through local social services agencies or the demonstrated ability to obtain such knowledge.

  • Demonstrated ability to work independently.

  • Ability to appropriately assess a situation and take corrective action as necessary.

  • Demonstrated ability to provide crisis intervention and to follow procedure in crisis situations.

  • Excellent written and verbal communication skills.

  • Good computer skills. Familiarity with data collection programs, Microsoft Excel and Word.

  • Preferred Bachelor’s degree in related field.

  • Preferred one to two year experience working with people who are homeless or low-income or who have issues with chemical dependency, mental health, domestic violence and/or sexual assault.

  • Preferred bilingual Spanish

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