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Billings Clinic IT Network Administrator - Bozeman, MT in Malta / BOZEMAN, Montana

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits
We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the 2021 Employee Benefits Guide.

Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!

IT Network Administrator - Bozeman, MT
IT TECHNICAL - 8736 (BILLINGS CLINIC BOZEMAN AMBULATORY)
req2459

Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours (Exempt)
Starting Wage DOE

The Information Technology Department is responsible for the implementation, provision and support of all Information and Technology services within the organization. The department is a business services function that supports and contributes to the objectives of the organization. Members of this department are expected to fit into the organization’s culture and be committed to providing a high quality of service to customers. The IT Technology Team is responsible globally for the design, development, management, architecture, operation and full lifecycle of all network, server, and security equipment, including but not limited to: WANs, LANs, internet connectivity, all internal cabling/patching, security appliances, other network appliances, including the underlying network load balancing capabilities, servers, storage area networks, unified communications and remote network connectivity, whether hosted on premise or in third-party locations operating under cont ract with Billings Clinic. This also includes all datacenter management, equipment, and services. The Network Engineer has responsibility for installation, maintenance and evaluation of network systems and network transport. Troubleshoots complex network issues involving various factors. Conducts network architecture design, feasibility and cost studies. Must have extensive knowledge of routers, switches, firewalls, and wireless networks. Installs, configures, and maintains system software. Monitors network performance, troubleshoots issues, and deploys solutions. Plans and implements upgrades, patches, and installation of equipment. Creates and maintains disaster recovery, security, back up and restoration plans. Assists with evaluating new technologies to optimize network efficiency and performance. Responsible for daily administration of a network environment. Typically requires a bachelor's degree or equivalent experience.

Essential Job Functions

• CORE VALUES:
Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• KEY RESPONSIBILITIES:
Serves as the primary technology resource for the assessment and mapping of current and future state with gap identification/analysis, design, implementation, on-going development and maintenance of network infrastructure. Coordinates closely with Billings Clinic Leadership, staff members, Information Technology staff, key stakeholders including affiliates, managed and non-managed sites, and software vendors for the planning, analysis, design, implementation, evaluation and support of network infrastructure.
• STRATEGY:
Acts as a liai son and expert resource for network infrastructure with the end-user community, clinicians and/or software/hardware vendor to identify problems and concerns regarding the overall performance and/or effectiveness of the technologies and workflows that impact users. Researches, analyzes and provides recommendations for corrective action to resolve problems with the internal functionality of the system and/or integration of information between systems. Collaborates with clients and technical resources and/or software/hardware vendor with recommendations for system enhancements, detailed information regarding technical or functionality problems and assists with implementation of recommended fixes.
• PATIENT SAFETY and QUALITY:
Monitors the environment, technology and infrastructure to support optimal patient care and prevention of adverse events.
• POLICY and PROCEDURE / REGULATORY:
Ensures network infrastructure and corresponding policies and procedures, rel ated to Health IT, follow appropriate Practice Acts, other applicable regulations and standards.
• OTHER DUTIES:
Performs additional duties as defined for specific IT Network Engineer Role. See table below. Performs other duties as assigned or needed to meet the needs of the department/organization.

Minimum Qualifications
Education

• 4 Year Bachelor's Degree in a related field

Experience

• 0-2 years’ experience with network infrastructure/ architecture, remote access systems, internet connectivity and support services
• Knowledge of LAN/WAN concepts
• Computer skills from a Network WAN perspective
• Experience with the configuration and incident resolution
• Hands-on experience administrating, and troubleshooting switches and routers
• Internet based IPSEC and SSL VPN tunnel experience
• A basic understanding of the OSI model, Ethernet, HTTP, and TCP/IP
• Some experience with IP routing OSPF, BGP, EIGRP, and WAN technologies
• Knowledge with LAN switching and VLANs
• A practical level of experience implementing and administrating common TCP/IP based services, including DNS, HTTP, FTP, SSH, SMTP, etc.
• Ability to process and resolve problems with input from Manager or other Information Services staff

Certifications and Licenses

• Industry certifications in networking preferred
• Current Montana driver’s license and the ability to be insured to operate Billings Clinic vehicles

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.

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