Job Information
TravelCenters of America Assistant Store Manager in Missoula, Montana
Assistant Store ManagerinMissoula, MTatTravelCenters of America
Date Posted: 2/4/2021
Job Snapshot
Employee Type: Full-Time
Location: Missoula, MT
Experience: Not Specified
Date Posted: 2/4/2021
Job Description
Retail professionals, are you excited to work with a company that will reward your hard work and dedication? Are you looking for a company that provides education and opportunities for career growth and personal development? At TravelCenters (TA/Petro/TA Express), we provide you with the tools and training you need to be successful and grow within our store group which operates over 250 full service travel centers. We are looking for an Assistant General Manager for our store team!
TA and Petro Stopping Centers Travel Stores offer convenient, one-stop shopping. We carry a wide selection of name-brand products, and are stocked with Grab ‘N Go foods, groceries, snacks, electronics, maintenance supplies, and even clothing and gifts! The Assistant General Manager provides vital support to the General Manager for the operations and marketing functions of the Travel Store/Convenience Store [and Fuel Island profit centers]. This includes the hiring/staffing, training, development, and supervision of the staff to maximize the store’s profitability by building and maintaining a strong loyal customer base while adhering to company policies.
In this role, you can expect to:
Provide visible leadership to management and employees while generating a store atmosphere focused on great hospitality where the expectations of the customers are exceeded
Embody a professional demeanor and a high level of character, honesty and integrity in conducting the business affairs of the store; Inspire all team members to do the same
Develop a trusting atmosphere that is conducive to receiving feedback from team members and customers; coach, discipline, and/or terminate the staff according to company policy
With the assistance of the General Manager, recruit, hire, train and retain high-quality employees according to company guidelines and to adhere to company standards
Respond to customer concerns, both written and verbal, with the ability to creatively solve problems and develop robust solutions; Personally contacts customers as appropriate
Assumes duties of any hourly associate position as necessary
Assume a leadership role in the commitment to all company marketing and operation programs to meet budgets and EBITDAR targets within the store
Adhere to safety standard, comply with standards of operation and follow company guidelines on vendor relationships
Stay alert to competitive practices that could have an impact on business; Offer recommendations when appropriate.
With us, you’ll enjoy:
Competitive wages and annual bonus opportunity
Medical, dental, vision and life insurance
401(k) with a company match
Paid vacation and holidays
Tuition reimbursement
On-site meal discount
A wide variety of discounts on technology, travel, food and fuel
Opportunity for growth and advancement
Job Requirements
What we’d like to see:
A leader who sets the example when working alongside team members
The ability to lead, motivate, train and develop people to unleash the talent within each employee
High School Diploma (or GED), Associate or Bachelor Degree preferred in Retail Management, Business Administration, Accounting or other related major
One year supervisory experience in convenience store, travel center, major retailer, or other related business activity
Ability to analyze financial reports (i.e. understanding the calculations on the P &L, coverage ratio, budget & expense reports, etc.) to create positive financial results at all times
Exhibit good verbal and written communication skills (i.e. give clean instruction to hourly staff to accomplish assigned task; motivate and train them to unleash their talent)
Ability to work flexible hours including nights, weekends and some holidays
Proficient in Microsoft Word and email; operational understanding of POS software
Meet the requirements for the needed physical tasks with or without accommodation
Excited to work an energetic 50 hour workweek
A valid driver's license
This job description does not list all duties for this position. TravelCenters of America Inc. is an equal opportunity employer. Proof of eligibility to work in the United States required.