University of Montana Associate Director, Financial Aid in Missoula, Montana

Job Description

The University of Montana invites applications for an Associate Director of Financial Aid. We are especially interested in applications from individuals with diverse perspectives and backgrounds. We are also interested in candidates that will embrace President Bodnar’s five key Priorities for Action including the first priority to “Place student success at the center of all we do.

Under the guidance of the director, the associate director is responsible for supervising customer care, scholarships and communication initiatives in the Financial Aid Office, and assisting the director in planning, developing and administering the overall financial aid operations. As the associate director, you will serve as the director in the director’s absence.

The associate director manages foundation scholarship accounts assigned to the Financial Aid Office and oversees awarding of institutional recruitment scholarships. The associate director serves as liaison with Athletics in administering NCAA Division I athletic scholarships and chairs the scholarship appeals committee. As the associate director, you will advise students and parents about the process of applying for financial aid in small and large group settings; assist students with navigating the SAP appeal process and present options when appeals are denied; coordinate aid for National Student Exchange (NSE) and study abroad students; make sure content for office website is current and accurate; and oversee financial aid awareness campaigns.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its essential values of innovation and creativity, impact, openness, and partnership.

Position Details
  • Position is full-time, 1.0 FTE, MUS Contract and includes a comprehensive and competitive benefits package including Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.
  • Salary for this position is commensurate with qualifications.
Required Qualifications
  • Bachelor’s degree and five (5) years of experience in financial aid administration with a demonstrated progression of responsibility oran equivalent combination of education and experience
  • Demonstrated knowledge and understanding of Title IV regulations
  • Ability to understand and effectively communicate complex policies to clientele and staff
  • Strong mathematic/accounting skills and have great attention to detail
  • Strong communication skills and be able to have consistently positive interpersonal interactions with students, families, agency representatives, faculty and staff
  • Demonstrated ability to maintain confidentiality
  • Ability to adjust quickly to changing job demands
  • Ability to remain highly functional and productive while working in a time sensitive, deadline driven, high pressure environment
  • Ability to use multiple software/database applications
  • Demonstrated leadership and organizational skills
  • Possess a steadfast commitment to diversity, maintaining an inclusive institutional environment
  • Must be able to be granted access to federal aid databases, meaning cannot be in default on any federal loans
Preferred Qualifications
  • Master’s degree in student personnel, counseling, business or related field
  • Experience with Banner financial aid module.
  • Experience with Blackbaud Award Management (Academic Works)
  • Supervisory experience
About UM

The University of Montana is a unit of the Montana University System with more than 10,000 undergraduate and graduate students and 500+ full-time faculty members. It is located in Missoula, a culturally vibrant community of about 70,000, surrounded by mountain grandeur which was recently ranked in the “top 20 best college towns with a population of less than 250,000” by the American Institute for Economic Research and ranked 9th in Outside Magazine’s “The 16 Greatest Places to Live in America” in 2014. Many national publications recognize Missoula for its high quality of life. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere.]

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.
  • University of Montana
  • University Highlights
  • City of Missoula
  • Destination Missoula
  • Video: There's This Place
  • Missoula Area Chamber of Commerce
  • State of Montana
  • Visit Montana

Criminal Background Investigation is required prior to Offer of Employment. In accordance with University policy, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference. Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References*References not listed on the application materials may be contacted; notice may be provided to the applicant. TestingIndividual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions.

Employment Eligibility. **All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).


How to Apply
Priority Application Date: November 18, 2018

Applications received by this date will be guaranteed consideration. Application review will begin on Nov. 19, 2018 and continue until the position is filled.

Please submit the following application materials via "New Resume/CV" button below.

*Please note: only five (5) attachments are allowed per application. Please combine documents accordingly.

  1. *Letter of Interest *– addressing your qualifications and experience related the stated required skills for the position.
  2. Detailed Resume – listing education and describing work experience.
  3. Professional References – names and contact information for three (3) professional references.

Tracking Code: 2105-254

Job Location: Missoula, Montana, United States

Position Type: Full-Time/Regular