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Consumer Direct Care Network Billing Analyst I in Missoula, Montana


Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every single day. We are currently providing services in 14 states across the USA, as well as

Washington DC. We specialize in providing home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

Dream of a job that makes a difference? We did too. Find yours below.


Consumer Direct Care Network is seeking a people-oriented Billing Analyst, they are responsible for processing the creation, payment processing, and reconciliation of all claims submitted to payers on behalf of CDCN. They ensure that all claims for payment are submitted by the timely filing deadlines of the payers, that payments received are applied as efficiently as possible, and that adjustments and denials are handled within the timely filing requirements of each individual payer contract. They need a basic understanding of invoicing, debit and credit memos, and payments. They’re also responsible for processing remittance advices and handling aging claims so they are processed effectively.

In the Consumer Direct Care Network our employees are committed, dependable, professional and accountable. We have high standards for how our employees conduct themselves at work and in the communities we support. Our company values of Respect, Integrity, Service, and Excellence guide us in all we do. Come join our team and be a part of a rewarding career helping others!


  • Work with multiple computer systems (Excel, Office, Solomon, and Docusate) to process payments to ensure Consumer Direct Care Network receives payments for the care provided to our caregivers and members

  • Create claims and bill payers for reimbursement of the services provided

  • Post and reconcile payments

  • Effective written and verbal communication

  • Comply with applicable legal requirements, standards, policies, and procedures

  • Demonstrate dependability

  • Demonstrate effective problem solving and decision-making skills

  • Exhibit computer efficiency

  • Maintain necessary skills and knowledge to coordinate workflow

  • Participate in professional development and training activities

  • Prioritize and multitask effectively

  • Prepare claims and bill payers for services provided by assigned programs and states

  • Resubmit claims for payment when necessary according to procedures and processes specific to each payer

  • Record denial, short pay, and pending notes in the appropriate format

  • Process and reconcile claims payments

  • Ensure claims are received and accepted by the payer

  • Basic understanding of aged receivables and the ability to execute the basic steps necessary to resolve nonpayment such as:

  • Identify items nearest timely filling

  • Research and correct errors

  • Expedite rebilling

  • Document action


  • Must be 18 years of age or older

  • High School Diploma or GED preferred

  • Previous claims or billing experience preferred

  • Strong navigation skills with technology including Microsoft Office programs such as Word, PowerPoint, Outlook and Excel

  • Combination of education and experience


When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based in our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.

As a Consumer Direct Care Network team member you will receive:

• Benefits for all employees

• Rewarding career helping others

• Fun and engaging work environment built on team unity

• Paid Time Off for the things you love to do

• Holiday and Sick Time available

• Retirement planning

• Professional training to help advance your skills for career development

• Job satisfaction knowing you make a difference in the work you do and lives we serve

Benefits may vary depending on employment status


Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 16 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.

Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!

The Consumer Direct Care Network and its subsidiaries is an Equal Opportunity Employer and drug-free workplace.

For additional information about any of the jobs posted, help applying, or for other employment questions please contact us at

Consumer Direct Care Network specializes in home and community-based services and supports to help people and families of all ages including children, older adults and people with disabilities, remain safe and independent in their own homes. We provide coordinated service delivery in 14 states and the District of Columbia. Our services include financial management services, support brokerage, traditional agency home care and caregiving, and behavioral health. We have extensive experience with Medicaid, private insurance, and supporting people who pay for their own care.