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Consumer Direct Care Network Billing Analyst I in Missoula, Montana


Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every single day. We are currently providing services in 14 states across the USA, as well as

Washington DC. We specialize in providing home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

Dream of a job that makes a difference? We did too. Find yours below.

Company: Consumer Direct Care Network

Position: Billing Analyst

Schedule: Full-time

Location: Missoula, MT

Status: Replacement

*For consideration of employment, please include a resume. *


Billing Analysts are responsible for the creation, payment processing, and reconciliation of all claims submitted to payers on behalf of CDCN. They ensure that all claims for payment are submitted by the timely filing deadlines of the payers, that payments received are applied as efficiently as possible, and that adjustments and denials are handled within the timely filing requirements of each individual payer contract. They attain and use an understanding of invoicing and payment processing to work any potential claim issues and outstanding balances.


  • Work with multiple computer systems (Excel, Office, Solomon, and Docuware) to process payments to ensure Consumer Direct Care Network receives payments for the care provided to our caregivers and members

  • Create claims and bill payers for reimbursement of the services provided

  • Post and reconcile payments

  • Comply with applicable legal requirements, standards, policies, and procedures

  • Demonstrate effective problem solving and decision-making skills

  • Prepare claims and bill payers for services provided by assigned programs and states

  • Resubmit claims for payment when necessary according to procedures and processes specific to each payer

  • Record denial, short pay, and pending notes in the appropriate format

  • Process and reconcile claims payments

  • Ensure claims are received and accepted by the payer

  • Develop skills to communicate directly with payer and program office when needed

  • Basic understanding of aged receivables and the ability to execute the basic steps necessary to resolve nonpayment such as: Identify items nearest timely filling Research and correct errors Expedite rebilling Document actions

  • Other duties as assigned


  • Microsoft Office experience preferred

  • High School Diploma preferred

  • Prior office experience preferred

  • Prior medical billing experience preferred

  • Be able to successfully pass a background screening

  • This position requires sufficient internet access provided by the employee.


When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based in our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.

As a Consumer Direct Care Network team member you will receive:

• Benefits for all employees

• Rewarding career helping others

• Fun and engaging work environment built on team unity

• Paid Time Off for the things you love to do

• Holiday and Sick Time available

• Retirement planning

• Professional training to help advance your skills for career development

• Job satisfaction knowing you make a difference in the work you do and lives we serve

Benefits may vary depending on employment status


Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 16 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.

Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!

The Consumer Direct Care Network and its subsidiaries is an Equal Opportunity Employer and drug-free workplace.

For additional information about any of the jobs posted, help applying, or for other employment questions please contact us at

Consumer Direct Care Network specializes in home and community-based services and supports to help people and families of all ages including children, older adults and people with disabilities, remain safe and independent in their own homes. We provide coordinated service delivery in 14 states and the District of Columbia. Our services include financial management services, support brokerage, traditional agency home care and caregiving, and behavioral health. We have extensive experience with Medicaid, private insurance, and supporting people who pay for their own care.