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Western Montana Mental Health Center Client Access Specialist in Missoula, Montana

Client Access Specialist

Who we are

Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across Western Montana. We have committed to providing whole-person; person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities.

Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a lifetime while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling.

If you want to join our team where community is at the heart of what we do, then you have come to the right place!

Job Summary:

The Client Access Specialist is a team member of a fast-paced and energized company working with some of the most vulnerable population. As a team, we are dedicated to assisting and advocating for adults and children who are in crisis, and/or struggle with mental health conditions and addiction.

As a Client Access Specialist, you will be responsible for working with the entire treatment team to ensure effective access to the appropriate services based on client need and resources. Clients receive support with a team-centered approach in which the team as a whole assists with every client in all care aspects that need attention.

A day in the life of Client Access Specialist consists of creating treatment plans, being an advocate for the clients within the community, and working one-on-one with clients to assess their needs and meet the agreed upon goals, along with a variety of other tasks. This individual will also act as a liaison to community organizations to ensure transitions plans are specific, realistic and time oriented.

This position provides better access to treatment that helps our clients receive the best care possible. This job is meaningful and the successful applicant will have the ability to make a significant impact serving their community.

Come join the WMMHC team and make a difference!

Position is located in our Missoula offices


  • Bachelor's degree or equivalent related field or equivalent experience

  • Two years’ experience in serving behavioral health clients or related fields preferred

  • Ability to pass background check and driver’s license check upon offer of employment.

  • Current and valid MT driver’s license with an acceptable driving record.

  • Provide proof of auto liability insurance coverage per Western’s policies


We know that whole-person care is not just important for our clients, but recognize it’s just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status.

  • Health Insurance – 3 options to choose from starting as low as $5 per pay period

  • Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability

  • Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account

  • Health savings account (HSA) with match or medical flexible spending account (FSA)

  • 403(B) Retirement enrollment offered right away with an employer match offered after one year

  • Generous paid time off to take care of yourself and do the things you love

  • Accrued PTO starts immediately

  • Extended sick leave

  • 9 paid holidays and 8 floating holidays

  • Loan forgiveness programs through PSLF or NHSC