Job Information
City of Missoula Customer Experience Manager in Missoula, Montana
Are you passionate about creating exceptional customer experiences? The Customer Experience Manager for Missoula Parks & Recreation plays a key role in shaping how our community interacts with our facilities, programs, and services. This position oversees front-line customer service, food and beverage operations, and the integration of recreation management software with registration guides, websites, and social media. With a focus on customer feedback, process improvement, and staff leadership, this role ensures a seamless and engaging experience for residents and visitors alike. If you have strong leadership skills, a background in customer service or recreation management, and a drive to enhance community engagement, we encourage you to apply!Priority screening of applications will begin on Monday, February 10, 2025. Applicants applying on or after this date will only be considered if a competitive applicant pool is not received. To Apply: All applicants must submit the City of Missoula application. Resumes will not be reviewed. All details should be entered on the application. ** The full range for the position is $33.94 - $40.88/hour and will increase each year for longevity and cost of living adjustments.