Job Information
Norco, Inc. Customer Service Representative, Medical Store in Missoula, Montana
Norco is currently seeking an individual to join our team as our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:Greet customers in a professional and enthusiastic wayAnswer telephone calls promptlyDemonstrate in-depth knowledge of products, placement, availability, price and useEfficiently assess customer needs for product or servicesEducates patients/clients on medical products and servicesFit and sell medical products and services to customersProcess customer orders and accurately input customer orders into the computerKeep showroom stocked, clean, organized and presentablePerform other tasks as assigned or necessaryPart of emergency on call rotationQualifications:High school graduate or equivalentMedical background/experience is a plusExcellent customer service skillsAbility to work with diverse clienteleAbility to occasionally lift and/or carry objects weighing up to 100 lbsAbility to sit, stand and walk for extended periods of timeAbility to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the positionAdditional information:Norco offers a competitive compensation/benefit package, including:Employee Stock Ownership Plan (ESOP)Health, Vision and Dental InsuranceHealth Savings Account (HSA) Medical and Dependent Care Flex Accounts (FSA)Life Insurance provided at no cost to employee by Norco Supplemental Accident, Disease, and Life Insurance optionsEmployee Tuition Reimbursement401(k) with Employer MatchingWellness ProgramEmployee Discount on products sold by Norco