Cognizant Technology Solutions Director of Operations & Employee Specia in Missoula, Montana
TheDirector of Operations& Employee SpecialistforATGs Missoula Solution Center(MSC)is the face of MSC and often a first point of contact for employees, clients, vendors and the community. The position is a leadership role that is instrumental in developing strong business relationships between ATGs employees, customers and the community, including managing the day-to-day operations of the Missoula office. The person in this role contributes significantly to the future and scaling of ATG and Cognizant in Missoula. Additionally, this person is responsible for responding to the needs of people, internal and external, which includes answering inquiries, solving problems, providing support and direction, and ensuring the associates get pertinent information on ATG and Cognizants methods, policies and procedures.
Director of Operations, Missoula Solution Center (approximately 60% of time)
Coordinate all logistics of the office, including overall maintenance of the working environment, shopping, cleaning, and maintaining all aspects of the office environment.
Coordination of office activities such as happy hours, retreats, holiday parties, and wellness programs, etc.
All bills reviewed, processed, submitted and paid as required.
Coordination with Strategy Operations on all external and internal visitors, including travel logistics, accommodations, and other conveniences.
Constantly evaluating improvements to office culture and efficiency. Evaluate, recommend and develop process improvements to ensure controls and department efficiency.
Maintain constant contact with the GM of MSC, Missoula Leadership, and Strategy Operations, taking proactive measures to own, delegate, and maintain coordination on all office priorities.
Employee Specialist (approximately 30% of time)
Plan, implement, and administer new hire orientation and onboarding processes.
Administer and support employee benefits plans as necessary including healthcare, dental life, disability, FMLA, 401k, Cobra, as well as other health and welfare benefit programs.
Enter new hire/terminations into all appropriate systems. Processing all Status Change Notifications (SCN) and SFDC contact record updates.
Administer all employment separation processes in a timely manner. Conduct exit interviews and off-boarding procedures. Report, document, and communicate consultant status to appropriate departments.
Ensure that associates are informed on ATG and Cognizants policies, procedures, and practices, including managing any policy violations.
Facilitate or mediate employee conflict or insubordination issues.
Work with management on things like employee performance improvement plans, workplace complaints, and other general people issues.
Additional HR duties and projects as assigned.
Project Contributor (approximately 10% of time)
Contribute to the direction of ATG and Cognizant initiatives and provide ideas necessary for ongoing innovation.
Provide assistance and execution to others projects as necessary.
At least five (5) years related operations and/or human resources experience preferred; or any combination of experience and education that would provide the competencies required to successfully perform the duties of this position.
Strong organizational skills and keen attention to detail.
Excellent and effective oral and written communication skills.
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.)
Preferred Knowledge and Skills:
People-person, and motivated to build and inspire large groups of people.
Be a motivated, self-starter, must be driven and want to lead initiatives
Please click the link below to view the rest of the job on our career site.
Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity