Job Information
Tremco Field Diagnostic Technician in Missoula, Montana
ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform/assist with diagnostic roof inspections including Infrared, Nuclear, visual, & other inspections services along with related information gathering and verification tasks. Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Asist with the Quality Control (QC) process of all diagnostic jobs including the proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all diagnostic related matters. Serve as a contact for the office personnel if there are any problems concerning a diagnostic issue. Project a professional appearance and demeanor at all times while completing services for a customer. In conjunction with the Manager of Diagnostic Services, assist in the training of other field personnel on diagnostic tools, techniques, processes, etc. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by Manager OTHER SKILLS AND ABILITIES: Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and/or material up to approx. 75 lbs. over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.) Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.