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Billings Clinic IT Nursing Informaticist - CMC Missoula in Missoula, Montana

The Nursing Informaticist serves as the primary clinical technology resource for clinical, and/or third-party information systems. The individual will be the primary interface with clinicians to ensure multi- and inter-disciplinary coordination of technology deployments across the entire health system. Responsibilities include integrating nursing and other clinical staff processes, computer science, information science and evidenced based practices to optimize and standardize technology systems, workflows, and communications. The Nursing Informaticist incorporates assessment, planning and design, training, implementation, evaluation through data analysis, and optimization of solutions to meet organizational goals/ and strategic objectives. Informatics projects and changes are carried out using evidence-based practices for systematic analysis, detailed planning, and design, understanding, guiding, and delivering responsible nursing care. The Nursing Informaticist possesses knowledge pertaining to the eleven functional areas of nursing informatics practice. In addition, the individual will have a sound foundation of nursing process and practice, relevant regulatory mandates, principles of quality/safety improvement. Acts as a change agent in the identification, development, planning, implementation, and value measurement of informatics strategies to support and integrate quality patient care and professional practice in accordance with applicable regulations and standards. This position provides critical analysis and evaluation of Health IT and recommends revision of clinical systems, processes, and workflows to ensure achievement of positive patient outcomes, and optimal end-user experiences.Essential Job Functions• CORE VALUES:Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.• KEY RESPONSIBILITIES:Serves as the primary clinical technology resource for the assessment and mapping of current and future state workflows with gap identification/analysis, design, implementation, on-going development and maintenance of clinical information systems and processes. Coordinates closely with Billings Clinic Leadership, staff members, Information Technology staff, key stakeholders including affiliates, managed and non-managed sites, and software vendors for the planning, analysis, design, implementation, evaluation and support of clinical applications, technology and infrastructure.• STRATEGY:Acts as a liaison and expert resource for Health IT efforts with the end-user community, clinicians and/or software vendor to identify problems and concerns regarding the overall performance and/or effectiveness of the technologies and workflows that impact clinical users. Researches, analyzes and provides recommendations for corrective action to resolve problems with the internal functionality of the system and/or integration of information between systems. Collaborates with the technical resources and/or software vendor with recommendations for system enhancements, detailed information regarding technical or functionality problems and assists with implementation of recommended fixes.• PATIENT SAFETY and QUALITY:Combines knowledge of patient care, informatics concepts and change management to effectively address the information and knowledge needs of patients. Promotes safe, effective and efficient use of Health IT. Monitors the environment, technology and infrastructure to support the prevention of medical errors and adverse events. Promotes the use of Health IT to improve patient safety by designing, developing, implementing and educating on decision support tools. Continuously collects, analyzes and reports data in collaboration with quality on patient safety issues and outcome to leadership/management. Develops innovative quality improvement activities related to informatics or information technology and/or the organization resulting in optimal information flow and/or processes, improved quality outcomes, and improved workflow.• POLICY and PROCEDURE / REGULATORY:Incorporates Nursing Research and evidenced based nursing knowledge into Nursing Informatics practice. Ensures nursing practices and corresponding policies and procedures, related to Health IT, follow appropriate Practice Acts, and other applicable regulations and standards.• CLINICAL COMPETENCY:Demonstrates clinical competency and nursing knowledge in specific informatics role. Ability to prioritize workload using critical thinking and clinical judgment with consideration for associated risk factors i.e. regulatory need, safety issue, new service line(s) etc. Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance.• OTHER DUTIES:Performs additional duties as defined for specific IT Nursing Informaticist Role. See table below. Performs other duties as assigned or needed to meet the needs of the department/organization.• KNOWLEDGE OF:HIPAA and confidentiality requirementsPatient's/resident's rightsCustomer service techniques and Personal Service Excellence (PSE)IT Infrastructure LibraryHealth care trends as it relates to nursing practices and clinical information technology systemsANA Nursing Informatics scope and standards of practiceCMS COP, DNV, and TJC accreditation standards• SKILL IN:Advanced professional communication skills, both verbal and writtenHealth care information management, workflow design and process flow mapping• ABILITY TO:Incorporate population specific needs into all aspects of communication and patient care; scope of services provided will encompass age groups from infant through geriatricCommunicate clearly and effectively, both verbal and writtenMaintain flexibility to adapt to a variety of workload assignmentsCoordinate multiple projects simultaneously and work with frequent interruptions and competing priorities• COMPLEXITY & DIFFICULTY:This position will be responsible for managing multiple project initiatives on interdependent parallel tracks with aggressive timelines to meet organizational objectivesPosition requires strong project management and process control skills to meet contractual obligations and strategic goals and objectivesStrong leadership skills required to work collaboratively with the project team, direct work assignments and facilitate effective communications at all levelsThis position has a high level of responsibility for systems that impact the outcomes of patient care and the financial viability of Billings ClinicPerforms in-depth, complex analysis and develops recommendations and actions to be taken as part of a team and individually. Analysis and evaluation processes require high levels of creativity, logic and the ability to conceptualize as well as break down concepts into detailed components. Analysis requires the use of information structures, information processes and information technologies• WORKING CONDITIONSTypically works in an office environment with occasional visits to clinical and/or patient care areasMay work varying shifts, weekends, or holidays to meet business needs and provide educational/training programsRequired to travel to Billings Clinic campus, branch affiliates, and additional distant locations to support technology solutionsRequired to participate in on-call rotations to support information system(s) and business needsMinimum QualificationsEducation• 2 Year Associate's Degree required. Associate (or Diploma) RNs hired into this position must commit to completing their Bachelor of Nursing degree within 4 years of their date of hire. Billings Clinic will help support the cost through financial assistance• 4 Year / Bachelor's Degree or Graduate Degree preferredExperience• Minimum of two years as registered nurse in a clinical settingCertifications and Licenses• Current Montana license as a Registered Nurse