Job Information
New Castle Hotels & Resorts Lounge Barback in Missoula, Montana
Position: Lounge Barback
Location: Missoula, MT
BarbackThe Barback is the right hand of a bartender, providing a welcoming experience for guests by ensuring our bars are kept fully stocked, set up properly and clean and sanitary throughout the day. The Barback works in a team environment and will perform various duties, e.g. moving kegs, removing empty bottles, filling up ice, cleaning the bar area, clearing guest dishes and performing various light housekeeping duties, as they recognize that a happy guest is a win for all. As the Barback you will: Be a Service Star - provide exceptional service to guests by promptly welcoming and courteously assisting with serving/clearing in a can-do fashion, engaging in polite conversation with guests when appropriate and time allows. The barback anticipates bartender and guest needs so they can assist in the delivery of highly attentive service. Keep your assigned area fully stocked, e.g. liquor, glasses, garnishes, napkins, etc. so guest needs can be quickly taken care of by the bartender. Be a Clean Guru - maintain assigned areas so they provide a safe and clean environment at all times including, bars, service areas and the equipment servicing these areas. Report any non-functioning equipment for repair to management ASAP. Be a Safety & Security Agent -- follow your hotel's established safety and security policies & procedures as well as all OSHA guidelines, reporting issues to maintenance. FundamentalsBe able to convey and comprehend information and ideas in English. Alcohol service training preferred as is customer service training. Be able to use equipment such as vacuums, coffee and juices machines, etc. Physical requirements include the ability to work long hours, mostly on your feet. Medium work -- exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, ability to multi task. The right candidate will possess the ability to bend, stretch, twist or reach with your body and arms and will be able to work under variable temperatures and noise levels as well as the ability to see details so that proper cleaning is done. The ability to stand and/or walk for long periods of time without sitting or leaning is required as is the ability to work under variable temperature conditions and noise levels, both indoors and outdoors (if your hotel has an outdoor serving area) as well as around chemicals or fumes.