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Cengage Group Account Manager (Remote) in Montana

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

At Cengage, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals.

As a Cengage employee, you will blaze a new trail to transform the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there is no limit to what you can imagine, create and set in motion.

Are we right for you?

We set the bar higher by bringing our unique talents and point of view to the table every day. We are curious and comfortable with change and are willing to take risks to transform education. Most importantly, with everything we do, we put learning first.

The Account Manager (AM) is responsible for managing and growing revenue within an assigned geographic area. The successful candidate will focus primarily on growth opportunities with existing partners to achieve revenue goals established for all product lines. This expectation includes identifying key territorial partners while seeking higher revenue generating opportunities across partners in the region. The AM will work collaboratively with the ed2go Business Development, Workforce, and Marketing teams (and other internal stakeholders as needed). The candidate must be able to effectively communicate with internal and external stakeholders to establish and build working relationships. This candidate must be coachable with an ability to understand business needs and provide viable solutions to reach targeted goals.

What you’ll do here:

  • Daily partner support, responding to new sales leads and existing partner requests and inquiries pertaining to programs, products, & account development. Reporting, Salesforce data entry and integrity, accurate revenue forecasts. Update CRM database to ensure accurate opportunity and account contact information.

  • Work with local partners and workforce boards to get ed2go programs approved at a state level for workforce initiative reimbursement

  • Collaborate, strategize, and work with business development managers to target and exceed regional sales revenue goals and management objectives

  • Use analytical skills to become a territorial authority: understand partner needs, identify opportunities for growth, and effectively connect partners with local workforce boards and other funding sources

  • Develop an account management plan for the region, to drive interactions / frequency of contact with key partners. Review plan periodically with department leadership

  • Hold frequent partner business reviews to increase territory revenue performance

  • Respond to partner requests and inquiries pertaining to programs, products, & account development and informs Product Management and Marketing of identified market needs and trends

  • Identify grant opportunities and works with channel partners to insure ed2go programs are utilized within those grants

  • Exceed regional revenue goals

  • Monitor market trends and needs in vocational, professional and personal development education and training

  • Manage existing account base and, in consultation with territory Sr. Account Manager, solicit new partner accounts

  • Work independently, set goals, and monitor progress of goals

  • Travel to key accounts and attend national conferences on occasion as necessary

Skills you will need here:

  • 4-year college degree (preferred)

  • A minimum of 4 years of inside business to business (B2B) sales experience

  • 2 years of channel sales marketing experience

  • Proven track record of territorial development and growth

  • Self-starter, team player, critical thinker, can do attitude

  • Strong telephone, written and verbal communication skills

  • Excellent time management and organizational skills

  • Above average computer skills – Microsoft Word, Excel, PowerPoint, Salesforce

  • Online research experience and proficiency

Desired

  • Experience in online education

  • Experience in the Professional, Continuing, or Online Education

  • Prior experience in B2B marketing is a plus.

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a Colorado state or New York City resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting’s job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

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