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Cardinal Health Senior User Experience Designer in Montana

The Cardinal Health Pharma eCommerce team is looking for a Senior User Experience Designer to help us take our mobile app and eCommerce platforms to the future and beyond. We are looking for a passionate designer and team player who will be part of a massive digital transformation effort. The Sr, User Experience Designer will be responsible for imagining future-flexible usable and desirable digital experiences for the responsive website and have the capability to clearly communicate ideas at a broad level to bring these experiences to life from beginning to end and anywhere in-between.

Essential functions:

The Senior User Experience Designer will help uncover and define user needs, build out workflows, construct the information architecture, create layouts, define taxonomy, build interactions, or create any relevant UX artifact as needed. The Senior User Experience Designer will work directly with the entire product team in their respective cross-functional work teams to prioritize and specify features to deliver great new experiences.

Reports to: Manager, User Experience Design

Accountabilities:

On day one you will know how to:

  • Run a whiteboard session (virtual and/or in-person), build low and high-fidelity wireframes, create interaction specifications if needed
  • Use the entire Adobe Creative Suite with focus on Adobe XD
  • Build prototypes of various fidelity to enable user testing of concepts or potentially viable products
  • Deliver complete experiences that can be or have been implemented live
  • Lead design sessions to help the product team keep moving at a fairly quick pace
  • Lead design reviews with your teams and beyond to gain alignment and feedback
  • Adhere to and champion established brand, design libraries, operations, and best practices as applicable
  • Demonstrate workable knowledge around general user behaviors, best practices for UX/UI, and how to think through the end-to-end experience for users to leave them delighted
  • Takes strategic initiative and have a strategic point of view for improvement of the products you support

After 90 days you will:

  • Have started to establish yourself as the go-to person on your team for all things related to user behaviors, best practices for UX, and how to think through the end-to-end experience for users to leave them delighted
  • Have started to form or have formed meaningful relationships within your team and with team members across other work teams and disciplines in the organization through deep collaboration within your product team, with stakeholders, marketing, analytics, online merchandising, IT and other business partners
  • Be in the process of executing work against the current initiatives while planning on the next
  • Have learned the best way to interact with and stay connected with your cross-functional partners

6 months from now you will:

  • Have established yourself as the go-to person on your team for all things related to user behaviors, best practices for UX, and how to think through the end-to-end experience for users to leave them delighted
  • Have formed meaningful relationships within your team and with team members across other work teams and disciplines in the organization through deep collaboration within your product team, with stakeholders, marketing, analytics, online merchandising, IT and other business partners
  • Have learned enough about our complex business and systems to be able to articulate what you do and why it matters
  • Have designed and informed great user experiences across the projects you are working on

A year from now you will:

  • Have partnered with your team members to produce viable MVP products that have been tested and validated with customers and other stakeholders of the product
  • Be the go-to person on your team for all things related to user behaviors, best practices for UX, and how to think through the end-to end experience for users to leave them delighted for your projects
  • Have built several prototypes that you then used to test with users either future concepts or inform products in progress
  • Continue to design and inform great user experiences across the projects you are working on
  • Have formed meaningful relationships within your work team and with team members across work teams and disciplines in the organization through deep collaboration within your product team, with stakeholders, marketing, analytics, online merchandising, IT and other business partners
  • Have helped inform future capabilities, features and roadmap prioritization in the many digital projects you may contribute to
  • Have become an expert in Adobe XD if you are were not already
  • Potentially have informed, utilized and benefited from A/B and multivariate testing

Qualifications:

  • Know your stuff and know you have room to grow
  • Have a portfolio of your work that demonstrates your capabilities and direct responsibilities as well as your deep understanding of UX best practices and standards
  • Are deeply passionate about the user and their experiences and consider your wheelhouse to be interaction design, but might dabble in UI, UX research, and/or writing
  • Have created, defended (professionally) and delivered many or all of the following and more:

  • Very detailed low and high-fidelity wireframes, sitemaps, taxonomies, user flows, journey maps, and annotated screen interaction specifications

  • Visual designs and mock-ups (secondary to your Rockstar UX skills)
  • Understand the nuances between mobile platforms and responsive and adaptive design
  • Over communicate but don’t overshare
  • Know the difference between collaboration and meetings
  • Embrace change and thrive in an ever-evolving team environment
  • Are a professional with 5-7 years of direct UX experience designing digital interactions that delight users
  • Have a working knowledge of how design works when coded with regard to any interface or device to enable your creative execution of desirable and usable user interactions
  • Are a budding leader and enjoy sharing your knowledge with all as applicable
  • Have led many whiteboard sessions with your teams in digital user experience design including mobile apps and responsive web design
  • Have designed in many tools such as Adobe XD (primary tool), Sketch, etc. and know how to export for use as digital assets on any platform
  • Are educated with a bachelor or higher degree in digital design, graphic design, HCI, UX, computer information, or other relevant technological or design disciplines
  • Have worked in an agile or iterative work setting and enjoy co-locating with your entire team
  • Have worked in virtual teams
  • Understand or have participated in (led – even better) design-thinking work-sessions
  • Love learning new things and challenging yourself
  • Don’t mind traveling about 15-20% of your time to get to know your users
  • Have created and presented your work in multiple formats, in particular, slide format (think Powerpoint primarily) to upper management, stakeholders and other business partners in a consumable and enjoyable manner
  • Can help evangelize human-centric design methodologies and the purpose across the division
  • Know what accessibility is and why we should all care
  • Know what Atomic Design is and how it relates to your work
  • Have at least 3 professional references
  • A Covid-19 vaccination is required in order to be employed in this position. This includes either:

  • 2 doses of the Moderna or Pfizer vaccine

  • 1 dose of the Johnson & Johnson vaccine

Bonus points for:

  • Master’s degree in UX
  • UX research experience
  • UI Design experience as a secondary skill
  • Designing for accessibility training
  • Design-thinking badge or coaching certification
  • UI development capability
  • Experience building Lottie files

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Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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