MISSION LAWN AND LANDSCAPE Office Manager in POLSON, Montana
A Polson lawn and landscape business is seeking a Full-Time Office manager.QUALIFICATIONS: Must have at least three years of office experience. Must be a people person, highly professional, able to multi-task, and have excellent customer service skills. Must have excellent oral and written communication skills. Must be computer literate and able to work in a fast-paced environment. Must have a valid Montana drivers license, dependable transportation, and be seeking long-term employment. Experience in an office/data entry or accounting setting preferred. Experience with all Microsoft products including Excel and Outlook preferred. Experience with Quickbooks a plus.DUTIES:-Answer phones (This will include dealing with customer issues related to billing, complaints, etc. to the extent possible without owners present.) -Creating new bid sheets when potential customers call and discussing these with owners to determine who can do the bid and when.-Creating new work orders for work needing to be done and discussing these with owners to determine when the work will be done and by whom.-Relaying information to appropriate crews when customers have complaints/praise or scheduling issues.-Make scheduling calls to customers as needed.-Receiving payments from customers into Groundskeeper (GK) system, create deposit materials, deposit funds into bank regularly and leave documentation for bookkeeper.-Monthly and as needed invoicing of customers through GK system, envelope stuffing, stamping, and delivery to post office.-Check employee time clock daily to ensure all employees are clocked in and out accurately.-Responsible for semi-monthly payroll for employees (paid 1st and 16th unless on a weekend) this is pending bookkeeper needs.-Creation of annual customer contracts in collaboration with owners and also timely mailing of contracts.-Receiving of contracts and updating of schedules and GK per receipt.-Apply for and serve as Notary Public for State of Montana.-Update and maintain employee manual.-Update, make copies of, and distribute new employee packets as well as keep employee folders up to date and organized.-Update and maintain word and excel documents as requested by owners. Must be proficient in Microsoft applications.-Run errands as necessary to maintain efficiency and timeliness.-Create and maintain systems in collaboration with owners to increase office/business efficiency.-Light housekeeping as necessary particularly in the slow season.-Update and maintain herbicide record keeping in GK.-Advertising/Marketing in collaboration with owners.-Employee hiring ads (Craigslist, Job Service).-Create, maintain, update, copy all office forms.-Update schedules per owners direction.-Fuel tax reimbursement.-Tracking and phone calls related to past due accounts.