RICHLAND COUNTY IT Information Services Technician in SIDNEY, Montana
Desired Minimum Qualifications:* Any combination equivalent to: Preferably a two-year associate degree or higher incomputer science, information systems management, and/or a technology relateddiscipline, or 2-3 years of relevant computer support/administration experience.* Specific experience related to Microsoft Active Directory, VMWare vSphere, IP routing androuting protocols.* Valid Montana Drivers License* Troubleshoot, investigate, and correct issues and problems related to information systemsand the hardware required to operate them.* Work effectively with strict time lines and project goals in an accurate manner.* Establish and maintain cooperative and effective working relationships with others.* Effectively train and communicate in written and verbal forms to nontechnical staff.* Work effectively both individually and as a member of a team.* Read, interpret, explain, and apply rules, regulations, policies, and procedures.* Ability to work successfully in stressful situations.* Submit to background investigation including work history, qualifications, criminal history,etc.General Duties:* Maintain documentation of County IT assets.* Log all work performed using the County help desk ticketing software.* Configure and install new desktop PC and mobile equipment.* Configure and install local and network printers.* Configure and install network-attached-storage appliances.* Troubleshoot PC and software related problems.* Maintain and document backup processes for servers and workstations.* Maintain County network infrastructure.* Maintain servers and County specific applications and associated hardware.* Maintain and train County staff on the use of the County's web site.Working Conditions and Physical Demands:* Most of the work will be performed inside buildings in an office type environment.Occasionally, work must be done outside, or in unheated/cooled shops, mechanical rooms,etc.* May also involve climbing and working off ladders or other lifts.* Requires frequent walking, lifting, and driving a motor vehicle.* Good vision is required both for close-up work as well as distances.* Requires ability to speak and hear to exchange information.We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex,age, national origin or disability.