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Madison County Social Services Director in Virginia City, Montana

Social Services Director (Open Positions: 1)

Department: Administration

Job Status: Full-Time

Days Worked: Sun., Mon., Tue., Wed., Thu., Fri., Sat.

Status: Until Filled

Details: Full-time 40 hours per week. Wage $24.63 Apply Now (

Position Overview

The director of Social Services assumes administrative authority and accountability for the provision of medically related social services that assist the residents to attain or maintain the highest practicable physical, mental and psycho social well-being. Services provided meet professional standards of social work practice, consistent with state and federal laws and regulations. Guides facility staff in matters of resident advocacy, protection and promotion of residents’ rights. In collaboration with Nursing Home Administrator, allocates resources in an efficient and economic manner to provide medically related social services.

The Social Services Director talks with Hospitals and Families about admissions to the facility. Markets the facility to the public, Hospitals and other facilities for future admissions.

Job Responsibilities

Gathers information and conducts preadmission screening of individuals seeking admission to the facility, including persons with mental illness and mental retardation, according to facility admission criteria.

Completes and updates or audits social service assessments as part of the comprehensive resident assessment process. Assessments identify residents with current needs for social service interventions to improve or maintain functional abilities and those residents at risk of psycho social deterioration.

Interviews residents, interested family members, legal representatives and significant others to obtain and update information needed to develop individualized plan of care, to accommodate individual needs and preferences and to protect and promote resident’s rights.

Works cooperatively with members of the interdisciplinary team to develop, implement and evaluate plan of care. Attends care conferences. Communicates resident concerns and responses to interventions to interdisciplinary team members and direct care staff.

Audits clinical records of residents on a regular basis to monitor resident responses to care and treatment and to identify concerns about resident rights. Acts as role model for direct care staff in matters of protesting and promoting resident’s rights. Suggests approaches and methods of interacting with residents that maintain and enhance the person’s dignity and individuality. Assists direct care staff with behavioral assessments and development of alternative approaches that minimize or eliminate use of physical and chemical restraints.

Provides or arranges for social work or other mental health counseling services as needed to attain or maintain highest practicable mental and psycho social well-being.

Records progress notes in the clinical record including subjective findings, objective symptoms, observations of behavior, interventions provided to resident and resident’s responses to interventions.

Identifies ways to accommodate resident’s choices, preferences and customary routines. Includes these approaches in plan of care and gives this information to direct care staff.

Gives residents and prospective residents, family members and legal representatives information(orally and in writing, in a language they can understand) about the resident’s rights in the facility including rights under state law to make choices about health care decisions and about eligibility for Medicare and Medicaid benefits. Contacts resident or responsible party regarding denial of Medicare benefits per phone call or in person.

Promptly notifies all residents (orally and in writing, in a language they can understand) of changes in resident’s rights under federal or state laws and regulations.

Provides information, about community resources for legal, financial, mortuary and other services. Intervenes on behalf of resident, as needed. Assists with applications for benefits and procurement of services, clothing personal care items from community sources outside the facility. Examples include, but are not limited to dental/denture care, podiatric care, eye care, hearing services, assistive devices and equipment, talking books, absentee ballots and transportation services.

Maintains ongoing contact with interested family members, legal representatives with consent of resident to inform them of changes in condition, discharge planning efforts, and to encourage family participation in developing a plan of care.

Evaluates facility residents for discharge potential. Provides discharge planning services when discharge is anticipated that reflect the resident’s and family’s preferences for care, coordination of post discharge care and services, including transportation, and how the resident will access and pay for services. Prepares discharge summary for resident’s record that is available, with consent of resident, for release to authorized persons and agencies.

Evaluates compliance with resident’s rights throughout the facility by making rounds daily to monitor staff interactions with residents and to audit charts.

Develops and updates social services policies and procedures that reflect the philosophy and mission of the facility and professional standards of social work practice.

Participates in the development of the department budget. Provides relevant financial information to Nursing Home Administrator regarding department financial needs and status.

Actively participates in long term care survey process by instructing staff in matters of conduct and disclosure, maintaining a presence at all times surveyors are on site and directing the timely collection of information required by the survey team. Demonstrates concern for identified problems and undertakes corrective action while survey is in progress if appropriate. Gathers and presents supplemental documentation to avoid potential deficiencies. Collaborates with Nursing Home Administrator to develop responses to survey report as needed.

Reports injury to self or others to the Charge Nurse immediately.

Maintains current skills and knowledge through continuing education. Applies information to job responsibilities.

Participates in fire and disaster drills. In the event of emergency, carries out assigned duties to assure resident safety.

Assist and collaborate with the director of activities to identify and develop individualized, person-centered activities to meet the psychosocial well-being of Residents of Madison Valley Manor.

Knowledge, Skills and Abilities

Knowledge Skills and Abilities -

Working knowledge and ability to apply professional standards of social work practice in job situations. Able to establish criteria to assure that services provided meet established standards of quality.

Current knowledge of state and federal laws and regulations that apply to practice of social work in long term care.

Demonstrates satisfactory level of interpersonal skill to interact with residents, families, community and government agencies, interdisciplinary staff.

Demonstrates assessment skills sufficient to evaluate residents’ behavior, to collect data and to evaluate psycho social needs, risk factors for psycho social deterioration and residents’ responses to interventions. Able to interpret and explain resident behavior to staff in a way that fosters understanding, facilitates treatment and respect for residents rights and minimizes use of chemical and physical restraints.

Able to implement social service interventions that achieve treatment goals, address resident needs, link social supports, physical care and physical environment to enhance the quality of life.

Management skills sufficient to allocate resources and to supervise interdisciplinary cooperation in the planning and implementation of individual resident care plans.

Able to apply facility policies to facts leading to job actions without regard to race, religion, age, national origin, sex or disability.

Able to express self adequately in written and/or oral communication and to communicate effectively in an interdisciplinary care setting with residents, families, staff members, representatives of community and government agencies.

Carries out all duties in accord with the facility mission and philosophy.

Demonstrates knowledge of and respect for the rights, dignity and individuality of each resident in all interactions. Able to serve as role model for staff.

Appreciates the importance of maintaining confidentiality of resident and facility information.

Demonstrates honesty and integrity at all times in the care and use of resident and facility property.

Knowledge of emergency and disaster procedures of facility, Able to locate nearest exit, to understand and respond to written or oral instruction in case of emergency.

Sufficient mobility, and strength to move freely through the building, to assure resident safety at all times and to assist, transfer or otherwise move residents of facility out of danger in case of emergency.

Demonstrates respect for co-workers and responds to needs by complying with facility policies on attendance and punctuality and dress code. Able to arrive and to begin work on time and to report for duty as scheduled on all shifts, weekends and holidays.

Working knowledge and ability to comply with facility policies and procedures for workplace safety including infection control procedures, application of universal precautions for blood borne pathogens, use of personal protective equipment and handling of hazardous materials.

Demonstrates ability to prioritize tasks/responsibilities and complete duties/projects within allotted time.

Able to respond to change productively and to handle additional tasks/projects as assigned.

Able to respond to facility and resident needs on an on-call basis.

Able to carry out the essential functions of this job (with or without reasonable accommodation) without posing specific, current risk of substantial harm to health and safety of self and others.

Physical Requirements

Successful performance of essential functions can best be achieved through consistent application of current knowledge, use of good judgment, common sense, ability to establish and carry out priorities, effective use of interpersonal skills and ongoing communication with residents, staff, families, interdisciplinary team members and government officials, including state surveyors and ombudsmen.

This job cannot be performed without exposure to the stresses associated with an intimate, 24hour residential care environment that delivers care and services primarily to disabled and cognitively impaired residents. Examples of these stresses include, but are not limited to: shift rotation, weekend and holiday duty, unusual or impaired behavior by residents, family reactions to having a loved one in the nursing home, death and dying, oversight of state surveyors, ombudsmen and federal officials, presence of consultants and attorneys and variable involvement of medical staff.

Essential functions are carried out in a variety of positions including standing and sitting. To meet residents’ needs. Virtually all positions require the ability to move freely through the building. Stooping, bending, lifting and carrying, as well as other physical demands mat be required as described in the Essential Physical Demands of this position.


LIFTING: 20-50lbs. occasionally


STOOPINB/BENDING: occasionally

PUSHING: occasionally


REACHING: occasionally

HEARING/SEEING: continuously

SPEAKING: frequently

FINGERING: frequently

HOT/COLD: occasionally

FUMES/ODORS: occasionally

NOISE: occasionally

The Occupational Safety and Health Administration (OSHA) has determined that certain employees in nursing homes are at risk of exposure to blood borne pathogens such as Hepatitis B and Human Immunodeficiency Virus (HIV).

Education Requirements

Education: Baccalaureate degree in Social Work or Baccalaureate Degree in a human services field (including, but not limited to. Sociology, Special Education, Rehabilitation Counseling, Psychology).

Work Experience: One year supervised social work experience working directly with individuals in a health care setting.

Freedom from the illegal use of drugs, and freedom from the use and effects of use of drugs and alcohol in the workplace.

Persons who have been found guilty by a court of law of abusing, neglecting or mistreating individuals in a health care related setting are ineligible for employment in this position.

Must be able to pass a background check.


All offers of employment are contingent upon successful completion of a background screening. The responsibilities outlined in this job notice have been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required for this position. The job requires freedom from illegal use of drugs and freedom from use and effects of drugs and alcohol in the workplace. Persons who have been found guilty by a court of law of abusing, neglecting or mistreating individuals in a health care setting are ineligible for employment in this position.