Job Information
Delaware North Front Desk Clerk, Yellowstone Vacations in West Yellowstone, Montana
The Opportunity
Delaware North Parks and Resorts is looking for friendly, outgoing, and customer-service-focused seasonal Front Desk Clerks to join our team at Yellowstone Vacation Tours and Two Top Snowmobile Rental in West Yellowstone, Montana. On-the-job training is available.
Pay
$15.00 - $17.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
Life at Yellowstone Vacations
Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nation’s first National Park! Located a half mile from the West entrance to Yellowstone with close access to Grand Teton National Park and the historic town of Cody, Wyoming, every day can be an adventure.
Shared apartments/rooms available for $75-85/ week
Housing costs include utilities and wifi
Coin-operated laundry on-site
Free weight room available
Access to tons of outdoor activities including:
Exploring the 2.2 million acres of Yellowstone National Park
Visiting nearby hot springs, geysers, and hotpots
Hiking, cross-country skiing, Snowshoeing, wildlife tours, down-hill skiing, nature watching, ice skating, fishing, and much more
Perks at Yellowstone Vacations
Weekly pay
Employee discounts on coach seats or snowmobile rentals
Free coach tours based on next day availability
$15 performance bonus per 5-star review
Referral bonus – earn $200 for each eligible referral
Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide.
Responsibilities
Provide excellent customer service.
Greet and register guests via a centralized registration system.
Answer phone calls and provide accurate information on our services.
Take reservations and make charges to customer credit cards.
Cash handling and accountability; maintain accurate paperwork as it relates to front office operations.
Outfit guests in proper attire for their activities.
Resolve small issues as they arrive for guests.
Check and balance the daily figures, and make sure that all charges are applied to each customer properly.
Perform other duties as assigned.
Qualifications
Good interpersonal communication skills in person and by phone.
Ability to read and comprehend standard operating procedures manual.
Must be able to multitask, and function professionally under pressure from guests and supervisors.
Physical Requirements
- Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
Shift Details
Day shift
Weekends
Holidays
10 hour shift
Monday to Friday
Overtime as needed
Who We Are
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.